Ignatius Mccarthy Email & Phone Number

Portland, Oregon, United States

Portland, Oregon, United States

This position supervises and oversees appeals and grievances activity for the organization. This includes assisting with the creation and implementation of policies, procedures, and process improvement activities within the department, as well as supervising non-clinical staff. This position has baseline knowledge and skills to perform the tasks of the team during times of coverage needs or reassignment of work. This position ensures staff members are performing at required competency and production levels, as well as and mentors and models CareOregon values to help meet department and organizational goals and expecations.

Coordinates the process of appeals including tracking, documentation, collection, and file maintenance with strict compliance to State and Federal regulatory requirements. Communicates with members, internal and external customers in matters relating to appeals. Having strong computer applications skills, as many different applications are used. Identifying cases as they are received to ensure that they are reviewed by the appropriate departments.

Pleasanton, Ca

Managed cases to ensure grievances were processed.• Responsible for member inquiries related to status of complaint and grievance in accordance with regulations,compliance standards, policies and procedures.• Completed and gathered necessary records and reports.• Prepares appropriate case files, legal and casework documentation including the recording of relevant information.

Pleasant Hill, California

A strong understanding of Child Welfare laws and regulations. Assessed safety and welfare and children and their families. Conducted interviews, visits with clients in their homes and in other non-office settings. Developed, prepared and implemented treatment service plans, and provides case management services. Completed and gathered necessary records and reports. Prepares appropriate case files, legal and casework documentation including the recording of relevant information.

Pleasant Hill, Ca

Provide case management for refugee minors from primarily Central American countries. I ensured that minors were released to their family members in a safe a timely manner, while ensuring that the policies and guidelines given from the Office of Refugee Resettlement were followed. I completed assessments of the minors and their sponsors to ensure the needs of the minor were being met and that there were safe releases into the community. The services and interactions with the minors and their sponsors were completed almost exclusively in Spanish. I ensured that all documentation and reporting was accurate and completed correctly as it was reviewed constantly by different federal government entities. Supervise the department and 3 Case Managers

Portland, Oregon Area

Provide case management for refugee minors from primarily Central American countries. I ensured that minors were released to their family members in a safe a timely manner, while ensuring that the policies and guidelines given from the Office of Refugee Resettlement were followed. I completed assessments of the minors and their sponsors to ensure the needs of the minor were being met and that there were safe releases into the community. The services and interactions with the minors and their sponsors were completed almost exclusively in Spanish. I ensured that all documentation and reporting was accurate and completed correctly as it was reviewed constantly by different federal government entities.

Portland, Oregon Area

Provide leadership and supervision to youth care workers at an ORR Shelter for 11 teenage Latino boys. Supervise, hire, train and schedule youth care worker staff. Ensure medical, vocational and daily living skills are being provided. I was a part of the start up process of the program; I have helped with the planning and writing policies for the new program. Ensure the safety and well-being of the boys.

San Jose, Ca

Provide case management for developmentally disabled clients. I oversaw two group homes with 6 clients per home, and all of the clients had complicated medical diagnoses. I ensure that all services were documented sufficiently. I oversaw the delivery of support services for both of these locations. I supervised personnel to achieve service, clinical and financial objectives. I ensured compliance with regulatory requirements through quality assurance activities. I hired and trained new employees and supervised 30+ employees.

Bachelor'S Degree, Psychology

Associate'S Degree, Social And Behavioral Sciences