Division Head - Engineering And Operation Support
CurrentObjectives:The conductor for all units under Technology & Engineering (IP/Data, Network, Video) to maintain and deliver Linknet/Firstmedia services to retail and corporate customer. Ensure new product release has standard process and support. Internally also prepare, reconcile and maintain expense and directorate performance indicators.Network element management and engineering: - Building fiber and coaxial network spatial data base system using Bentley Comm. - Managing… Show more Objectives:The conductor for all units under Technology & Engineering (IP/Data, Network, Video) to maintain and deliver Linknet/Firstmedia services to retail and corporate customer. Ensure new product release has standard process and support. Internally also prepare, reconcile and maintain expense and directorate performance indicators.Network element management and engineering: - Building fiber and coaxial network spatial data base system using Bentley Comm. - Managing Network Assets, create and maintain Linknet network asset data- Planning, developing and maintain Linknet application monitoring system: * Cable modem monitoring system * Network monitoring system. * Develop and maintain ticketing systemFacility and Data Center:- Manage LinkNet data centers: * 1 main data center (500sqm) * 1 secondary data center for DRC * 15 POP/hubs- Plan and build Linknet hub/data center for Jakarta and surrounding.NOC and Corporate Helpdesk:- Linknet fiber and coaxial monitoring- Ticket and incident management- MIS based on data gather from ticketing system- Managing corporate helpdesk to support enterprise after sales service Show less
