Ignesias Tan "Iggy" Email & Phone Number

Perth, Western Australia, Australia

▪ Assessing protection needs for members - new referrals and existing renewals▪ Liaising with internal stakeholders from preferred supplier lines (Area Managers), risk solutions (Risk Account Managers), and services (Head Office)▪ Preparation of submissions to Underwriting and quotations to members▪ Managing an auto book of commercial and domestic members, including renewals, cross selling, up selling, and remarketing based on member’s needs

Auckland, New Zealand

▪ Assessing clients specific insurance needs for new business and renewals▪ Preparation of submissions to Insurers and quotations to clients▪ Managing a book of commercial and domestic clients, including renewals, cross selling and remarketing

Auckland, New Zealand

▪ To provide professional, accurate and efficient response to client needs through liaison with clients and underwriters▪ Prepare accurate and concise premium calculations▪ Processing & Invoicing of premiums▪ Provide professional documentation to both clients and insurers▪ Maintain up-to-date client files▪ Co-ordinate client renewals in accordance with Aon New Zealand protocols▪ Client and underwriter credit control▪ Where appropriate manage the requirements of any… Show more ▪ To provide professional, accurate and efficient response to client needs through liaison with clients and underwriters▪ Prepare accurate and concise premium calculations▪ Processing & Invoicing of premiums▪ Provide professional documentation to both clients and insurers▪ Maintain up-to-date client files▪ Co-ordinate client renewals in accordance with Aon New Zealand protocols▪ Client and underwriter credit control▪ Where appropriate manage the requirements of any clients assigned to you for servicing Show less

Auckland, New Zealand

Discussing with customers to gather information and fully uncover the risk profile ofour customers business and understand their insurance needs and provide theright solutions;▪ Utilise their insurance expertise and underwriting authorities to ensure all newbusiness quotes and existing business reviews align with company guidelines forrisk acceptance and industry regulatory requirements;▪ Identifying sales opportunities through inbound and outbound activities… Show more Discussing with customers to gather information and fully uncover the risk profile ofour customers business and understand their insurance needs and provide theright solutions;▪ Utilise their insurance expertise and underwriting authorities to ensure all newbusiness quotes and existing business reviews align with company guidelines forrisk acceptance and industry regulatory requirements;▪ Identifying sales opportunities through inbound and outbound activities andsupporting key marketing campaigns;▪ Achieving revenue growth and retention targets whilst maintaining compliance withcompany processes and policies.▪ Case management of agreed non-technical customers to ensure customers receivehigh levels of service & is an active advocate of the unit Show less

Auckland, New Zealand

▪ Manage Home & Contents claims.▪ Communicate with all key stakeholders, providing accurate and detailed information throughout the life cycle of the claim, ensuring a seamless customer experience.▪ Manage additional claim costs, such as storage, loss of rent, accommodation.▪ Ensure costs are well managed and reserves are accurate at each step of the claim.▪ Identify claims for referral to underwriting to enable reassessment of risks.▪ Ensure reserve… Show more ▪ Manage Home & Contents claims.▪ Communicate with all key stakeholders, providing accurate and detailed information throughout the life cycle of the claim, ensuring a seamless customer experience.▪ Manage additional claim costs, such as storage, loss of rent, accommodation.▪ Ensure costs are well managed and reserves are accurate at each step of the claim.▪ Identify claims for referral to underwriting to enable reassessment of risks.▪ Ensure reserve costs are updated and accurate.▪ Undertake regular review of open files, ensuring a high level of data integrity and customer follow-up is in line with guidelines.▪ Ensure all contacts and interactions, are handled in a timely manner and are of the highest standard to create and maintain high professional standards that reflect AAIL values and Company Purpose.▪ Ensure a level of service that exceeds customer expectations and reinforces AAI’s commitment to service excellence in line with timeliness & quality.▪ Achieve agreed targets in line with our value discipline of operational excellence.▪ Comply with all company processes and procedures, together with relevant legislation and guidelines of regulatory bodies.▪ Ensure data gathered during all interactions is complete and accurate Show less

Auckland, New Zealand

▪ Process and manage Motor Vehicle claims.▪ Utilize claim details provided by the Insurer to register claims.▪ Gather supporting information such as quote and photos to forward to our Loss Adjuster to assess and review costs.▪ Prepare reports to the Insurer.▪ Authorise repairs or prepare discharge forms to arrange settlement.▪ Seek recovery from Third Parties/Third Party Insurers via email, phone, or formal Hold Liable letters – confirm if K4K… Show more ▪ Process and manage Motor Vehicle claims.▪ Utilize claim details provided by the Insurer to register claims.▪ Gather supporting information such as quote and photos to forward to our Loss Adjuster to assess and review costs.▪ Prepare reports to the Insurer.▪ Authorise repairs or prepare discharge forms to arrange settlement.▪ Seek recovery from Third Parties/Third Party Insurers via email, phone, or formal Hold Liable letters – confirm if K4K applies.▪ Utilize Motorweb, Google Maps, NZTA, and/or Yellow Pages to track down and determine liability.▪ Arrange disposal of written-off vehicles.▪ Check fee and close files.▪ Correspond with internal and external stakeholders such as Brokers, Insurers, Repairers, Insured, and Third Parties.▪ Manage claims via the Centric and Auto Integrity database software.▪ Perform administration duties. Show less

▪ Process and manage Earthquake, General, Commercial, and Motor Vehicle claims.▪ Utilize claim details provided by the Insurer to register claims.▪ Gather supporting information such as quote and photos to forward to our Loss Adjuster to assess and review costs.▪ Prepare reports to the Insurer.▪ Authorise repairs or prepare discharge forms to arrange settlement.▪ Maintain KPI standards.▪ Handling inbound and outbound calls for Loss… Show more ▪ Process and manage Earthquake, General, Commercial, and Motor Vehicle claims.▪ Utilize claim details provided by the Insurer to register claims.▪ Gather supporting information such as quote and photos to forward to our Loss Adjuster to assess and review costs.▪ Prepare reports to the Insurer.▪ Authorise repairs or prepare discharge forms to arrange settlement.▪ Maintain KPI standards.▪ Handling inbound and outbound calls for Loss Adjusters.▪ Arrange disposal of written-off vehicles.▪ Check fee and close files.▪ Correspond with internal and external stakeholders such as Brokers, Insurers, Repairers, Insured, and Third Parties.▪ Manage claims via the Lotus Notes database software.▪ Perform administration duties. Show less

1. Court taking2. Organizing case files3. Updating Case files using CMS software4. Collecting case files from Court5. Taking court and updating case files rigorously6. Dealing with defendants from different criminal backgrounds7. Serving bails

St Lukes Shopping Mall

1. Inventory Control2. Closing/opening store3. Returns4. Cash handling

Imax Cinemas, Queen St

1. Collecting orders2. Kitchen hand duties3. Cash handling

Advanced Software Programming

Serving The Customer, General Insurance

Serving the Customer

Wset, Wine - Level 1

WSET Level 1, Wine basics, regions, style, colour, tasting palette, history of wine, New Zealand wine, Australian wine, South African.

Bachelor Of Commerce (B.Com.), International Business And Management

Activities and Societies: Basketball Team, Badminton Club, and Chess Club. Bachelor of Commerce, Double Major in International Business &.

Ncea, Computer Science & Science

Activities and Societies: Basketball Team & Chess Team Completed NCEA studies, Basketball Club, Chess Club