Igor Chelenkov Email & Phone Number

Москва, Россия

• CRM program management for consolidated sales of B2B portfolio. Scope: 6 BUs, 350+ users, enterprise-class solution. Progress reporting towards VP sales & ops and CEO.Key highlights:
• feasibility study from scratch completed and OKRs defined.
• Vendor/platform & implementation partner selected.
• MVP roadmap & massive roll out plan completed.
• 3 years implementation & support plan approved including budgeting.
• Project team staffed: project director, business analysts,… Show more CRM program management for consolidated sales of B2B portfolio. Scope: 6 BUs, 350+ users, enterprise-class solution. Progress reporting towards VP.

Europe & Latin America

• Programme lead for RPA democratisation (automation as enabler of digital transformation of an enterprise) in Market Area Europe & Latin America. Attended Automation Solution (UiPath) targeting each individual employee.
• 5 000 employees covered with general awareness on technology use (roadshows in key locations - London, Stockholm, Dusseldorf, Madrid, Sao Paulo; multiple remote training & knowledge sharing sessions, broadcasts etc).
• 1 500 employees… Show more Programme lead for RPA democratisation (automation as enabler of digital transformation of an enterprise) in Market Area Europe & Latin America. Attended Automation Solution (UiPath).
• 1 500 employees trained on developer role.
• 500 bots developed and deployed.
• 20 000 man hours saved annually.Market Area Europe & Latin America level award "Challenger of the Year 2020". Show less

Россия

• SSO build up delivering business support services to clients: sales & commerce, procurement & compliance, logistics & operations, finance/accounting, HR, legal, etc. Mix of traditional team management for onsite.
• country lead for digitalisation & simplification programme: turn key implementation of electronic authorisation and sign… Show more SSO build up delivering business support services to clients: sales & commerce.
• country lead for digitalisation & simplification programme: turn key implementation of electronic authorisation and sign off process for commercial, procurement, operations and finance documents at Ericsson Russia >.
• Cross-border e-flow for Ericsson AB (HQ) owned contracts with Russian customers - MTS, Vimpelcom, Megafon (multi-million $ savings).
• Payment hit rate improvement: 14% => 90% (300+ suppliers).
• Operational excellence: service growth of 380% keeping headcount flat (5 years horizon).

• Project management portfolio covering region of 24 countries.Key highlights:
• turn key implementation of inventory management solution for logistics operations in Russia. Stock backlog reduction by 85% within 6 months.
• Incident/task/case management implementation for SSO in 3 strategic locations - Moscow, Kiev, Tallinn. 80 000 requests per year, ~1 500 users in scope.
• SAP implementation at Ericsson-Armenia and process integration of the new branch office into the… Show more Project management portfolio covering region of 24 countries.Key highlights:
• SAP implementation at Ericsson-Armenia and process integration of the new branch office into the region.
• Financial clean up of the biggest project resulting in 40 mUSD reduction of reserves for unrealised costs & 10 mUSD work in progress within 4 months. Progress reporting towards VP Finance and VP Supply &.

Москва, Москва, Россия

• Business excellence role & strategy adviser. Core member of local Supply Order Office (SSO) start up in Russia. Multiple recognition awards.Key highlights:
• Ways of working settlement, documenting, implementation & continues improvement.
• KPI design, implementation and tracking (order execution time, processing purity). Methods & tools support.
• Trustworthy cross-functional relationships build up & escalation management including external parties.
• SPOC for all… Show more Business excellence role & strategy adviser. Core member of local Supply Order Office (SSO) start up in Russia. Multiple recognition awards.Key highlights:
• SPOC for all operational matters of the organisation with 40 FTEs and numerous internal stakeholders.

Москва, Москва, Россия

• Key highlights:
• PO creation in SAP.
• Team work with customer projects organisations, procurement, finance/accounting and subcontractors/suppliers.
• Accounts reconciliation & other general admin activities.