- Managing the team of Filipino customer service representatives- Creating schedules, tests, settling difficult cases- Conducting interviews on the position of CSR- Helping operators with technical issues

- Conducted English lessons for freshmen.- Created lesson plans and english speaking activities.- Made reports on students' progress after each lesson.Achievements:- 80% of the students improved their level of English from Elementary to Pre-Intermediate

- Took part in the educational process of more than a 100 students of 1–6th grades (English, Literature, Geography, Arts and PE classes included).- Planned and conducted English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods.- Planned and conducted demo lessons.- Planned and conducted open classes under the supervision of students' parents and school management.- Planned and conducted online classes with groups 6-14 students using authorial online platform.Achievements:- Average satisfaction score is 95 % (based on parents' evaluation after open classes)- Established relaxed and friendly atmosphere for small kids during the lessons which encouraged them to speak English more confidently.- Conducted demo classes, 9/10 of which were successful, enriching the school with new students.

- Took part in the educational process of 100 students of 1–6th grades.- Conducted placement tests for each individual student.- Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods including gaming activities, English songs and stage performances.- Coordinated more than 20 outdoor lessons.- Closely supervised students’ growth and helped them improve written and oral tests scores.Achievements:- Helped middle 6th graders improve final test scores by 30%.- Established relaxed and friendly atmosphere for small kids during the lessons which encouraged them to speak English more confidently.- Conducted demo classes, 9/10 of which were successful, enriching the school with new students.

- Stripped bed linens in guest rooms.- Removed all linen, towels, and trash from guest rooms.- Emptied trash cans on guest hallways and guest laundry rooms. - Placed all trash in dumpsters and/or recycle containers. - Took all dirty linen and towels to the laundry area. - Stocked maid closets with fresh linen and towels. - Vacuumed guest hallways, wiped down chair rails, and base boards.

- Worked as a teacher in a small group of 12 freshmen students.- Planned and conducted lessons.- Composed a psychological portrait of the group and a single student separately.- Made reports about students' academic performance.Achievements:- Helped students to get high academic achievements.- Established a productive contact with the group.