Igor Glisovic Email & Phone Number

Belgrade, Rs

Belgrade, Serbia

Belgrade, Serbia

As a Quality Assurance Tester within the DVP company, my primary responsibility revolves around ensuring the flawless functionality of applications. I meticulously test and conduct comprehensive quality assurance assessments to guarantee smooth operations and identify any potential bugs or issues before deployment.One of the key aspects of my role involves working closely with the programming team. I collaborate with them to communicate identified bugs, provide possible solutions, and actively participate in the debugging process. This collaborative effort aims to enhance application performance and user experience.Also, I act as a liaison between end-users and the development team, gathering user feedback and requirements to enhance application usability and functionality.

Belgrade, Serbia

As an IT Support Technician at DVP d.o.o, I provided technical support to users, troubleshooted and resolved hardware and software issues, and ensured that all systems ran smoothly. My responsibilities included:• Responding to user inquiries and providing technical support via phone, email, or in person.• Collaborating with team members to prioritize and resolve IT issues.• Monitoring and maintaining computer systems, networks, and servers.• Documenting technical procedures and maintaining a knowledge base.• Providing training to users on new hardware and software.• Troubleshooting and resolving hardware and software issues for desktops, laptops, printers, and other peripherals.• Installing, configuring, and maintaining software and operating systems.• Managing user accounts, permissions, and access rights.• Assisting with IT projects and initiatives.As an IT Support Technician, I am committed to providing excellent customer service and resolving all IT issues promptly.

- https://www.mobilnedizalice.com/ - Designed and developed the entire UX/UI of the website for startup a company. Used React to implement an interactive and responsive user interface that enhanced user engagement and satisfaction. Collaborated closely with the client to understand business goals, and design preferences, resulting in a visually appealing and better presentation of the product.- Created custom and reusable map, and seamlessly integrated it into existing code base and a live website.