Igor Glushko Email & Phone Number

Киев, Украина

Киев, Киев, Украина

Managing 8 software development / QA teams comprising of 30+ engineers for the US-based client (premium fashion retailer). Maintaining client relationships, handling hiring process for new engineers, people management and supervision of service delivery by all teams.Highlights:- successfully kicked off multiple teams from scratch;- persistently maintained all key performance metrics at or higher than target level;- built good relationship with all stakeholders, based on mutual trust and transparency;- went through upscaling and downscaling processes depending on client needs and economic environment, while assuming minimum possible loss for the company (engineer rotation, managed attrition, etc.)

Київ, Киев, Украина

Kiev Region, Ukraine

Offshore development center for the US-based corporation [S&P 400]. Management of the web application providing natural hazard data and disaster projections for US-based properties to customers from insurance sector. Acting as a TPM for the team consisting of 6 full-stack developers. The team operates under XP methodology / pair programming / Pivotal process / test driven development (TDD). Weekly iterations with frequent Production releases.

Kiev Region, Ukraine

Offshore development center for top-tier European banking corporation (Treasury department). Business analysis for software development team working with Agile methodology. Getting involved in all stages of software development life cycle. User story conceptualization / prioritization and sprint planning. Behaviour Driven Development approach for user story creation.

Kiev

Scope of duties: business analysis, requirements analysis and estimations, customer communication and consultancy, participating in technical pre-sales with customers.

Kiev

Providing support services to both business (Front Office and Middle Office) and IT users within large British investment bank. Duties: application support, application maintenance, release and incident management, batch processing.Worked for Level 1 support team providing services to a number of different asset-class areas for 1.5 years. SME (subject matter expert) experience: managing one of the team's activity lines dedicated to a separate asset class (options and structured rates). Scope of duties consisted of task onboarding, educating team mates, holding frequent meetings with stakeholders and incident/problem management. Worked for Level 2 support team since July 2013, strongly focused on supporting Credit business with emphasis on credit derivatives. Getting involved in technical processes behind trade booking, settlement, curve marking, market quoting, clearing and reporting.

Kiev

Providing full time support (by both phone and email) to users of several products developed by the company, resolving technical and user interface issues.Supported projects: Nokia Marcopolo, Electrolux Magellan, Nokia Byblos. Listed projects represent modular online managed services that deliver a Best Practice marketing workflow and are particularly designed in order to provide both a platform for communication between the advertiser and the agency and a file storage containing ready-to-use ads of several different types.

Kiev

Coordination of work process, writing, selection and publishing of articles and interviews, cooperation with freelance authors and partners.Djam Magazine was the leading Ukrainian printed media related to modern music and lifestyle. Owned by Ukraine's #1 event provider, Djam has been published on monthly basis with the circulation of 15000.