Igor Jovevski Email & Phone Number

Hamburg, Hh, De

Hamburg, Germany

Thrived in a fast-paced environment, providing comprehensive administrative and operational support to senior leadership and various departments.- Partnered directly with the Senior Operations Manager, streamlining daily tasks and ensuring smooth operations.- Maintained clear communication channels, facilitating collaboration between the CFO, HR department, and various teams. -Streamlined employee onboarding by fielding questions and guiding them through necessary registration documents.- Managed concert merchandise logistics, overseeing material orders to support successful sales.- Proactively handled office supply procurement, ensuring a well-equipped and efficient workspace.- Skillful communication across various channels such as written correspondence, digital platforms and telephone calls to skillfully engage both customers and internal contacts within the organization.

Hamburg, Germany

- Attained product knowledge and presented the product - Guided and consulted customers on purchases based on interests, promotions, and other sales and preferential parameters.- Generated documentation and information required for customer and B2B shipments- Efficiently responded to inquiries and complaints concerning work orders, invoices and shipments. - Assisted in the area of logistics/ workshop and all related activities.

Hamburg, Germany

-Monitored employee performance and demonstrated strong teamwork and leadership skills byleading team, morning meetings-Supervised warehouse, shipping and handling operations-Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.-Managed the flow and quality of work to maximize efficiency and minimize overtime.

Neumünster, Schleswig-Holstein, Germany

As a Crew Chief, I am responsible for overseeing the daily operations of the restaurant to ensure a smooth and efficient service experience. Key Skills and Responsibilities:- Demonstrated leadership skills in supervising and guiding a dynamic team of servers, hosts, and kitchen staff, ensuring their readiness to deliver exceptional service to customers.- Maintained the restaurant's cleanliness, organization, and inventory levels, ensuring all necessary supplies, including food and beverage items, utensils, and cleaning materials, were readily available.- Effectively managed guest flow to ensure timely seating and service, prioritizing customer satisfaction while maximizing efficiency.- Proactively addressed customer complaints and concerns in a professional and efficient manner, collaborating with the management team to resolve issues promptly.- Maintained accurate records of inventory, sales, and labor costs, providing insights and recommendations to enhance profitability and streamline operations.- Collaborated with the management team to develop and implement innovative policies, procedures, and training programs, resulting in improved performance and productivity.- Kept abreast of industry trends and best practices, implementing them to elevate the dining experience and exceed customer expectations.Through my work as a Shift Leader, I strive to create a positive and engaging work environment for our team, while ensuring that our customers receive exceptional service and enjoy a memorable dining experience at our restaurant.

Skopje, Skopski, North Macedonia

-Handling transactions, processing deposits, withdrawals, money transfers and loan payments, evaluated client financial positions and identified most appropriate banking products.

Bachelor'S Degree, Economics

B2 Deutschkurs

High School Diploma, Economics