Igor Laray Email & Phone Number

Carbondale, Co, Us

Aspen, Co

Snowmass Village, Co

Recruited into hybrid role. Responsible for maximizing revenue by selling all facets of the hotel to previous, current, and potential clients. Including ski groups, catering only functions, group up-sells, & weddings.• Recognized as Star Performer for Full Year 2016. Achieved 114% for both hotels combined, 136% for banquet & Room Rental, and 115% for all areas combined toward goals.• 2016 Q4 Star Performer. Generated $63,616.00 in lodging revenue based on $45,000 goal.• Negotiated with meeting planners to build out and facilitate conferences of 200-450pp.• Utilized creative skills to provide event orders for clients; consisted of rooms sets, menus, and diagrams.• Executed 30+ accounts per season in different stages of business cycle.• Repaired fractured client relationships by meetings challenges head-on.

Snowmass Village

Hired to field guest complaints and negotiate guest results at the front desk, and by phone, in the back-of-house. Primarily responsible for listening and aiding guests to resolve problems such as price conflicts, reservations, and mechanical issues.• Promoted after four months based on initiative and willingness to take on additional projects.

Aspen Snowmass, Co

• Listened to guests and solved problems at different locations around Snowmass Mountain.• Represented the “face” of the mountain. Ensured positive guest experience at point of contact.

25470 Point Lookout Road, Leonardtown Md 20650

• Provided exceptional customer service to guests. • Maintained clean and professional work environment.• Learned front-of-house operating procedures.

Salisbury, Maryland

• Negotiated showroom sales/ learned QuickBooks/SOS inventory software/ConstantContact.• Operated a blog to maximize SEO/website traffic and helped managed Facebook for Business branding.• Created YouTube product informational videos that directly resulted in increased product sales.

Snow Hill, Maryland

• Launched social media presence which resulted in increased brand awareness and investment partners. • Marketed VOLT small businesses fund/gained insight on B2B functions.• Promoted Ocean City investment opportunities • Drafted and edited department progress reports for county commissioners.

Rehoboth Beach, De

• Repeated weekly sales leader.• Received bonus by winning company sales challenge.• Received product shipments, managed inventory, tracked sales goals.

Dover, Delaware Area

• Recruited potential team members/conducted financial education presentations. • Marketed and sold auto/home/life insurance and offered basic annuity packages.

Ocean City, Md

• Supported 2 chefs, and trained new kitchen employees.• Promoted within one month based on work ethic.

Ensured swimmer safety, enforced pool regulations, and performed rescues at the pool/beach complex. Attended to minor injuries, and cleaned bathrooms /pool deck. Served as Cashier.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Salisbury Club Lacrosse

Bachelor'S Degree, Marketing

Activities and Societies: Dean's List Recipient; Fall 2013, Spring 2014, Club Lacrosse

Bachelor Of Science, International Studies; Business Management

Marketing, International Relations And Affairs

Activities and Societies: Men's Lacrosse Team