Igor Mandic Email & Phone Number

Introduction of Quality Management Systems in regulated industriesProject Quality Management consultingComputerised Systems Validation and Testing in GxP environmentsBusiness Level TestingImplementation of internal Quality Procedures

Organized sales activities for all Huawei terminal products, presentations, after sales technicalsupport,Maintained customer relationships with all major BiH Telecom operators and other customersas well.Organized training sessions for customer's sales stuff and promoters. Worked on, andorganized, all softwareupdates for products, prepared language and software customizations with other teammembers.

Administered deployment, troubleshooting, performance tuning of BEA Web Logic andIBM-WebSphere-ServersTook part in user and technical acceptance testing of applicationsPerformed on-call duties in support of HP-UX systems, server based applications andsystem/data/infrastructure.Created documentation for troubleshooting of critical systems and applications.Interfaced with international teams in Malaysia, Europe and Latin America.Lead knowledge transfer, integration and… Show more Administered deployment, troubleshooting, performance tuning of BEA Web Logic andIBM-WebSphere-ServersTook part in user and technical acceptance testing of applicationsPerformed on-call duties in support of HP-UX systems, server based applications andsystem/data/infrastructure.Created documentation for troubleshooting of critical systems and applications.Interfaced with international teams in Malaysia, Europe and Latin America.Lead knowledge transfer, integration and documentation of applications from Loomis Canada.Pozicija ufirmi/organizaciji; Period rada Januar 2000 - Januar 2004www.posao.ba Igor Mandic (Strana 1)S.T. MicroelectronicsPoslovi na kojima steradiliEnsured quick response to IT problems / defects to prevent production downtime;troubleshoot, analyze and repair systems working closely with departments to facilitatesmooth and efficient operations while minimizing reoccurring issues.Installed and configure computer hardware and software, performing upgrades, installingpatches and testing as needed.Monitored and control UNIX / Windows systems backups, daily or weekly as required.Special project.Worked with team to design and develop Web-based application using Sun MicrosystemsSolaris platform with application running on Apache Web servers, using Tomcat Servletengine.Contributed to SQL server database design, development and connectivity using JDBC.Used a Java-based N-tier architecture with servlets on the server side and JSP to integratethe client side.Pozicija ufirmi/organizaciji Show less

Phoenix, Arizona Area

Ensured quick response to IT problems/defects to prevent production downtimeTroubleshoot, analyse and repair systems working closely with departments to facilitate smooth and efficient operations while minimizing reoccurring issues.Installed and configured computer hardware and software, performed upgrades, installed patches and testing as needed.Monitored and controlled Unix/Windows systems backups as required Selected projects involvement: Worked with team to design… Show more Ensured quick response to IT problems/defects to prevent production downtimeTroubleshoot, analyse and repair systems working closely with departments to facilitate smooth and efficient operations while minimizing reoccurring issues.Installed and configured computer hardware and software, performed upgrades, installed patches and testing as needed.Monitored and controlled Unix/Windows systems backups as required Selected projects involvement: Worked with team to design and develop Web-based application using Sun Microsystems Solaris platform with application running on Apache Web servers using Tomcat Servlet engine. Contributed to SQL server database design, development and connectivity using JDBC Show less