Igor Mikhailov is a Head of Cloud Technologies and IT Infrastructure Services Group at Kernel. He possess expertise in system administration, service desk, microsoft windows os, microsoft office, microsoft word and 28 more skills. He is proficient in Английский. Colleagues describe him as "Igor - high-level specialist. He has management, analyst and technical skills. I can recommend to Igor in responsible positions and projects. If you need to adjust business \ IT processes that raise performance - Igor the person that you can safely put on this position. With a high level of professionalism, analytical thinking, the ability to find contact with people, as well as a high level of patience - Igor able to achieve his objectives. Also, I want to note the high degree of Igor initiative that helps quite positive in their work." and "During 05.2012-10.2015 Igor held position Leading Specialist of remote technical support, IT-Service Desk, JSC OTP Bank Ukraine (previously held other positions in OTP Bank since 03.2007). During this period Igor was engaged in banking software support and administration and held position of group leader (IT-Service Desk second line and iFobs Client-Bank Support). Main responsibilities: supervising the work of two groups in the department, managing tasks for employees, conflict resolution, administration and maintenance banking and other software, participating in various Bank projects implementation, writing and implementation of procedures for Bank employees, software complexes implementation and support («MEDoc IS» and «BARS»(Finmarket)). Igor has established himself as a professional with ability to continuously improve his approaches in solving current problems and wise decision-making. He has a strong technical skills, professional knowledge and ability to high-performance work. Igor inherent qualities such as analytical thinking, dedication, perseverance, responsibility, service orientation and high level of corporate culture."