Quality Assurance Engineer with 5+ years of experience delivering high-quality software. Specializing in manual, automation, and integration testing for complex systems like Salesforce, Zendesk, and ServiceNow. Previously, I worked as a Quality Assurance Engineer at Capgemini Engineering, where I devised and executed testing strategies that reduced critical defects by 80%, streamlined testing processes by 30%, and increased developer productivity and quality by 25%. I also demonstrated my expertise in integrating systems such as SalesForce, Zendesk, and ServiceNow, and in leading and managing remote teams across multiple time zones.Summary Qualifications● 5+ years of experience in Software testing● Experience in Agile or Scrum software development methodologies● Solid understanding of Software Development Life Cycle and Software Test Life Cycle● Strong knowledge of QA methodologies and tools, with demonstrated experience in leading product testing● Proficient in different methods of testing including Black Box, Grey Box, Smoke, Functionality, Regression, Sanity, End-to-End Testing, and API testing● Excellent communication, collaboration, reporting, analytical and problem-solving skills● Ability to work under strict deadlines, high level of motivation, ability to perform well in a team and independently● Enjoy learning new technologies and challenging concepts quickly and implement themTechnical skills:Platforms: Windows, Mac OSTesting Tools & Technologies: Chrome Dev Tool, Postman, BrowserStackWeb Related: PythonAutomation: PytestOther Tools: Jira, Zephyr, Xray Confluence, GitHub, Bitbucket, Jenkins, Docker, Allure