* Drive Implementation of Siebel CRM (Opportunity and Forecasting management, Equipment configuration and Pricing) within Africa and Russia&CIS regions and diverse functions (Sales, Operations, Services, Compliance and Finance)* Link with field and all functions at all level of the organization to understand current processes and design new processes driving compliance, productivity, profitably and growth* As major regional contact with international ITO organization, attend all international program and take the lead on all cross functional communication, coordinate region and functions feedback and ensure functionality improvements are in line with regions requirements * Communicate effectively with sales force and all functions to drive change and acceptance of new tools and processes* Ensure integrity of data, prepare data loads, drive data clean up and design data update procedures.* Design cost effective training plan and take the lead to provide trainings to sales force on IT systems to ensure efficiency. * Become a Siebel & Sales process expert and leverage expertise to generate and drive ideas to increase sales force effectiveness* Leverage system expertise to implement metrics supporting sales management and process continuous improvement

New product Development (Automobile Operating lease program).Development of supporting marketing programs and materialsOrganization of pre sales and post sales processes.Search and establish partnership with major automobile dealershipOperating lease Policies and Procedures developmentDefinition of operating lease module in CRM system

Development and implementation of KPI system for sales & marketing department.Ensure application support for those applications that business units relies on to perform the mission and functions of organizationAll aspects of CRM project management starting with business requirements and investment application preparations ending with risk assessment and P&L effect on company operations. Presenting projected CRM solution at senior management and board levels;Gathering and translation of Business units needs and goals into business requirements to projected CRM systemParticipation in technical design of projected system including topology, hardware sizing, and risksManagement of training materials and users guides development for different level of organization;Organization and execution trainings seminars for all users of CRM system;