Igor Tosta Email & Phone Number
Who is Igor Tosta? Overview
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Igor Tosta is listed as Head de Produto e Engenharia at Super Professor®, a company with 32 employees, based in Salvador, Bahia, Brazil. AeroLeads shows a matched LinkedIn profile for Igor Tosta.
Igor Tosta previously worked as Product Manager at Eu Médico Residente and Manager of Customer Experience, Customer Success and Backoffice at Melhorplano. Igor Tosta holds Postgraduate Course, It, 10 from Cursos Pm3.
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About Igor Tosta
Experience in Product Management at fast-growing companies with a focus on customer experience and new business models. Strong analytical skills and data oriented. Solid experience in people management, project development and problem solving.Success cases:- Development of a medical educational product that leveraged the company's annual revenue by 10% in just the first year of go-to-market;- Expansion of a product to 6 countries, being responsible for the 30% increase in revenue in the business unit that was inserted.Experience with a full cycle of product management (discovery to delivery), working on Amplitude, MixPanel, Jira, Trello, and SalesForce.Strong English communication and intermediate spanish.
Igor Tosta's current company
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Igor Tosta work experience
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Product Manager
CurrentDrive Product Development - from conception to launch (end to end);Develop, monitor, update, improve and communicate the Product Roadmap to stakeholders;Lead and collaborate discovery processes, developing a deep understanding of customers by conducting research, data analysis, customer interviews, and usability testing;Continuously refine and prioritize.
Manager Of Customer Experience, Customer Success And Backoffice
Structuring of the CX, CS and Back Office areas.Construction of support processes, portfolio management for B2B and B2C clients, management of Churn, Upsell and Default metrics.Creation of Health Score and NPS structure.Construction of the complete Customer Journey: onboarding, ongoing and offboarding.Responsible for the growth of the team by approximately.
Manager, Customer Experience And Customer Success
Management of the Customer Experience and Customer Success team. Monitoring and internal development of employees. Implementation of Continuous Improvement projects based on new internal metrics for customer service and experience. Gradual expansion of the team's scope of work as they advance in seniority.Chapter Lead of all the Company's CX employees.
Product Owner And Business Developer
Development and implementation of new products, acting as Product Owner of each product being created. Use of agile methodologies, writing user stories, creating a roadmap and backlog prioritization. Be the bridge between business, design and technology teams.Strategic market placement and positioning, expanding the Company's Marketing Share and leveraging.
Growth And Marketing Analyst
Expansion and consolidation of Sanar in six countries - Russia, Argentina, Paraguay, Peru, Bolivia and Ecuador - in addition to Brazil, based on the ambassador program. Recruitment and selection of new members in Spanish, English and Portuguese. Management and development of approximately 256 people distributed in the mentioned countries. Promotion and.
Chemical Engineering Intern
Monitoring and promoting improvements in indicators and KPI's of the brewing production process in the areas of Brewery and Cellars. Development of a productivity improvement project based on the pillar of Autonomous Maintenance. Guide the visitors and external partners to the Brewery. Leadership of the Ambassadors team, responsible for the contact between.
Igor Tosta education
Postgraduate Course, It, 10
Bachelor, Chemical Engineering
Frequently asked questions about Igor Tosta
Quick answers generated from the profile data available on this page.
What company does Igor Tosta work for?
Igor Tosta works for Super Professor®.
What is Igor Tosta's role at Super Professor®?
Igor Tosta is listed as Head de Produto e Engenharia at Super Professor®.
Where is Igor Tosta based?
Igor Tosta is based in Salvador, Bahia, Brazil while working with Super Professor®.
What companies has Igor Tosta worked for?
Igor Tosta has worked for Super Professor®, Eu Médico Residente, Melhorplano, Sanar, and Cervejaria Ambev.
How can I contact Igor Tosta?
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What schools did Igor Tosta attend?
Igor Tosta holds Postgraduate Course, It, 10 from Cursos Pm3.
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