Igor Tsuker Email & Phone Number

United States

Sunnyvale, California, United States

Part of a team with various tasks / responsibilities to provide Level 2 24x7 support for Windows-based environments, doing on-call and multi-shift schedules. ● Core member of the Break/Fix team level 2 support of enterprise environments on ESX on Nutanix/Cisco/HP hardware. ● Responsible for creating multiple sys-prepped images for different hardware platforms, updating them if needed, using network or USB/CD boot. Acronis Universal used to image non-standard configuration if… Show more Part of a team with various tasks / responsibilities to provide Level 2 24x7 support for Windows-based environments, doing on-call and multi-shift schedules. ● Core member of the Break/Fix team level 2 support of enterprise environments on ESX on Nutanix/Cisco/HP hardware. ● Responsible for creating multiple sys-prepped images for different hardware platforms, updating them if needed, using network or USB/CD boot. Acronis Universal used to image non-standard configuration if necessary. Troubleshoot server/system/application problem with other teams/vendors. DELL, HP, Cisco, Nutanix hardware platforms. ● Responsible for Azure support. ● Migrated Exchange to cloud based Office 365, including migrating users, troubleshooting compatibility, licensing, and other issues. ● Converted hundreds of physical machines to virtual for VMware environments. ● Managing multiple Symantec, TrendMicro OfficeScan and ServerProtect AV servers, with over 80k clients, optimized into ¼ smaller but more efficient group, monitored 24x7. ● Lead engineer on multiple medical apps projects such as SIS and SAS. ● Regularly provide performance tuning of VM and physical windows servers. ● Using Cherwell ticketing system. Show less

Mountain View, California, United States

Tasks and responsibilities included: ● Completed Active Directory migration project to Windows2003, with Exchange Server upgrade. ● Replaced backup software/hardware to meet business demands ● Re-designed and documented network infrastructure for improved uptime and reparability. ● Completed Server virtualization project using VMware, created virtual images from real hardware and moved them to VMs. ● Optimized VPN traffic for multiple remote users.

San Carlos, California, United States

Responsible for systems uptime, troubleshooting any hardware and software problems, including: ● Upgrading multiple Windows, Linux, Unix workstations. ● Planning of network upgrades; network fault finding and correction; network stability and security. ● Evaluation and testing of any new networking technologies. Making contracts/partnership with computer systems vendors. Search and evaluation of software/hardware for the company needs.Performance tuning, quality assurance… Show more Responsible for systems uptime, troubleshooting any hardware and software problems, including: ● Upgrading multiple Windows, Linux, Unix workstations. ● Planning of network upgrades; network fault finding and correction; network stability and security. ● Evaluation and testing of any new networking technologies. Making contracts/partnership with computer systems vendors. Search and evaluation of software/hardware for the company needs.Performance tuning, quality assurance testing, creating real life scenarios for intensive testing for developed applications. ● Evaluating and purchasing required equipment/software/licenses. ● Development and maintenance of product staging and deployment infrastructure in the data centers. ● Dealing with Internet naming facilities, purchasing domain names, NATing, DNS, DHCP, VPN setup and installation, SSL acquiring and installation. ● Support of local intranet and company websites at multiple hosting locations, configured and maintained secured FTP server. ● Installed and configured communication server ( Connexis ) and Polycom video conference hardware/software. ● Administered Webex and Efax corporate accounts. ● Replaced existing Blackberry service with Goodlink technology service, increasing whole sales team performance, while lowering the cost of service. ● Set up a lab for QA testing, built a training room with 50 workstations in 2 days. I ● Implemented centralized antivirus protections, with email notification, server real time monitoring. Show less

Santa Clara, California, United States

Duties and tasks included:● Moved existing NT network to Windows 2000, implemented Active Directory, maintained and verified backups.● Performed user management tasks, enabling secure remote access to production computers located on industrial hosting sites using secure VPNs, LAN maintenance and protection, local and external DNS, installation and maintenance of MS Exchange server for corporate e-mail, multiple proxy servers, planning and implementing backup technology, centralized… Show more Duties and tasks included:● Moved existing NT network to Windows 2000, implemented Active Directory, maintained and verified backups.● Performed user management tasks, enabling secure remote access to production computers located on industrial hosting sites using secure VPNs, LAN maintenance and protection, local and external DNS, installation and maintenance of MS Exchange server for corporate e-mail, multiple proxy servers, planning and implementing backup technology, centralized virus protection, creation of test labs running Sun Solaris and various MS Windows.● Established a co-location facility at a hosting site with clustering, load balancing. Responsible for systems high uptime and functionality. Show less

Los Angeles, California, United States

Duties included: ● Wrote instruction manuals for the installation of hardware/software for different vendor clients. ● Supervised/directed three employees and determined workflow processes to ensure timely completion of all projects within established schedules Upgrading Domain Servers, implementing DNS, DHCP, upgrading to 100BaseTX, replacing old cables with Cat 5 cable, enabling remote access, end user training, teaching core technology to students studying for A+ certification.

Education record

Education record

Education record