Igor Vuchikj Email & Phone Number

Sliema, Malta

• Performing customer due diligence checks, like adverse research, in-dept investigations and information analysis;
• Identifying AML risks and customer affordability checks;
• Completing due diligence reports to a high standard by concisely outlining located relevant and known information;
• Navigating through public databases and internet systems to identify and verify due diligence information;
• Investigating, reviewing and summarising customer documentation relating to the source of funds and proof of wealth;
• Promptly identifying and escalating high-risk accounts;

Malta

• Responsible for reviewing, authenticating and verifying players’ documents as part of the KYC compliance process within the Customer Service Department
• Assisting the Fraud Department with fraud checks and processes, as well as identifying and escalating suspicions and risks related to Third-party and Responsible Gaming operations using SalesForce platform
• Buddy trainer: Support and navigate new agents, by helping them understand customer queries and how to look for necessary information by using all available and necessary tools
• Active and proactive involvement with suggestions and reporting issues upon the release of a brand-new internally developed onboarding Customer back-office Document Portal "YODA"
• Active participation with suggestions regarding addition of new templates and streamlining the use of internal Confluence processes and procedures
• Ensuring that all company policies/regulations are always compiled

St Julian's

• Assisting the Company in the fulfilment of the AML requirements set forth by the relevant regulatoryauthorities across different jurisdictions
• Performing risk assessment and KYC of existing and new players
• Conduct tracking, identifying and reporting players' suspicious gaming activity and behaviors to theinternal MLRO representative
• Helping obtaining information on players’ Source of Wealth and expected Source of Funds
• Extensive and detailed daily report drafting by using an "NEON Casino Management" softwareIntegral knowledge of the casino's slot machines, gambling products and internal rules and procedures
• Handling potential payment disputes and carrying out high value manual (hand) payouts and Jackpots

Macedonia

• Communication and correspondence with Central Depot
• Verification and management of arriving items and preparation for delivery
• Knowledge of customs legislation and procedures
• Planning delivery routes ruining an electronic manifest for scanned, arrived and sent shipments using a Motorola MC65 portable terminal
• Vehicle examination prior to delivery
• Safe handling of heavy loads

Bachelor Of Laws - Llb, International Law And Legal Studies, B (2.82)

Activities and Societies: Member of the UACS cooperation and research team and a basketball player for the UACS basketball team in the.

High School Diploma, Mathematics And Computer Science

learned in high school

Finished Primary School

learned in primary school