Atua Agro, a Brazilian company, is present in the states of Paraná, Santa Catarina and Rio Grande do Sul with more than 40 branches. It is part of SYNAP (Syngenta Agriculture Platform), Syngenta's holding company.Main responsibilities:| Customer service | Communications with the Supplier| Tracking and reporting supplier performance and KPIs| Liaising with various internal and external stakeholders| Analytical, attention to detail, strong problem-solving skills| Forecasting Demand: Based on sales forecasts and historical data| Process improvement: Identify processes to implement strategies aimed at optimizing operations

Main responsibilities:| Third Party Logistics Leader (3PL)● Supply of 7 BU, moving more than 30 thousand liters of crop protection products (herbicidesinsecticides and fungicides) monthly● Port Operation in 2 largest ports in Brazil (Rio Grande and São Francisco do Sul), managing 7 carriers and moving + 3 thousand tons of fertilizers monthly, guaranteeing service level● Analyse historical data to identify trends, risks, and opportunities for improving forecast accuracy and supply chain efficiency.| Customer service ● Weekly S&OP meetings with 7 BUs● Weekly schedule with 5 logistics assistants and 2 drivers● Collaborate closely with a broad range of stakeholders such as commercial, operation, planning, and marketing Ability to work under pressure and manage multiple priorities.

With an average of 21 million passengers transported per year and operating in five Brazilian states (São Paulo, Rio de Janeiro, Paraná, Santa Catarina, Rio Grande do Sul, Minas Gerais and Mato Grosso do Sul), Viação Garcia currently makes up the Group GBS, whose main activity is the intercity and interstate road transport of passengers, operating at 370 ticket sales points.Continuous Improvement:| Process mapping: Focus on improvements in passenger boarding operations | Project development: Interface with business areas to improve customer service| Holiday operations planning: Focus on service quality, punctuality, team management| Member of the service quality committee: Responsible for presenting quality tools, building and managing an action planInnovation: | Creation and structuring of the pricing area| Test programming at the main bus terminals to validate new services| Carrying out competitive benchmarking, research and market intelligence

From a macro perspective, my work at the startup Yuze included: Supply Chain: Logistics: | Order processing| Freight management| Follow up of collection orders| Knowledge of CIF/FOB operations| Receiving and checking products and materials| Negotiation and agreements (contracts) with land and air modes| Leadership of multidisciplinary teams (remote manufacturing plant / outsourced logistics network) Purchasing:| Conference of invoices| Internal customer service| Follow up on purchase orders| Responsible for issuing purchase orders| Negotiation with suppliers (values/deadlines)| Prospecting and developing graphic service suppliers| Leadership of the first packaging standardization project| Development of improvement projects in the area of ​​packaging standardization