Igor Barcellos Email & Phone Number

Yate, England, United Kingdom

United Kingdom

StatsPerform is the world leader in fast and accurate sports data.-Collecting live data inside football stadiums including Premier League and EURO2020 Qualifying matches. Very high concentration and eye for detail as data has to be sent precisely, quickly and without any replay.-Capability of problem solving and decision making raised.-Responsibility and commitment to be always on time as my delay or failure to attend the game totally eliminates the competitive advantage of the company.

Nantgarw, Wales, United Kingdom

GE is the world reference using the Lean Six Sigma method. GE Aviation is the top aircraft engine supplier. Working in the Planning Department:-Applied Lean Six Sigma, data collection and analysis to identify trends regarding parts not ready for assembly on time. Making action plans to reduce numbers of parts missing deadlines by 18%.-Expanded usage of 3D printed masks to replace tape. Reducing labour hours required to mask engine parts in 65% on average. Used prioritizing skills to determine most impacting parts and delegating engineers to design them.-Using CRM’s such as SAP and Salesforce for early identification of parts that were potential risks for building the engine on time. Running daily production meetings, GANTT charts, and being the connection bridge between shop floor and managers.-Supporting projects to scale up digitisation through AI decision making systems to prioritizes most urgent parts to be repaired first.

Poole - Dorset

Offers fresh handmade natural hair and beauty products. -Producing manually over 600 units per day, improving time management skills and developing strategies to optimize labour and reach production targets.-Cross-department communication providing estimated production and raw material needed.-Analytical production perspective developed as dozens of operations are occuring at the same time.

Poole, Dorset - United Kingdom

Supporting digital content, hardware and payment issues. Most cases involved problems to conclude purchases or in-app products not delivered, account recovery, and refunds.-Creating documents for emerging issues to ensure easy tracking and quick problem solving.-Coaching new employees to conduct and teach about procedures and how they should deal in each scenario. Upgrading tutoring skills and flexibility, being able to support different weaknesses in each new employee before they could start to work. Average tutoring time for new employers reduced from 15 to 12 days after three months.-Helping customers through social media, chat, phone call and email, handling around 30 customers per day.

Bachelor'S Degree, Ba Hons Business Entrepreneurship And Innovation, 2:1

Activities and Societies: Student RepresentativeIncluding studies in: Business Creation Project (78%), Operations Management (73%).

Bachelor'S Degree, Business Economics And Information Technology, First Year Completed

Including studies in: Software Construction, System Development, Business Economics and Business Strategy.

Technician (Equivalent To A Levels), Marketing

Including studies in: Customer behaviour, Marketing Communication Strategy and Marketing Plan.