Igor Bassov Email & Phone Number

Tallinn, Harjumaa, Estonia

Contributing to the seamless delivery of Bolt’s ride-hailing operations, ensuring driver satisfaction.My responsibilities include:- Managing driver operations.- Marketing communications.- Data-driven decision making.- Project management.- Event organisation.- Collaboration with cross-functional teams.- Problem-solving in real-time.

Таллин, Харьюмаа, Эстония

Taking care of various tasks and projects related to driver engagement. Helping improve the processes and frameworks.- Solving quality related issues - Representing Bolt on social media- Event organisation- Coaching- Project collaboration- Marketing communication

Tallinn, Harjumaa, Estonia

Communicating with customers by phone and e-mail. Creating excellent customer service experience and finding the best solution for a customer who has decided to switch the service provider. Developing loyal customer relationships.

Tallinn, Harjumaa, Estonia

Sharing information about the company's products or services and introducing offers to the bank's customer. Finding out the customer's needs and advising on the corresponding product.

Tartu, Tartumaa, Estonia

Sales of Internet, TV and mobile communication services by telephone to ensure the growth of customer base.

Estonia

During the first two years working as a steward, my task was to serve customers in the bar of the cruise ship and in the passenger business class lounge on the Tallinn-Helsinki route.For the last 8 months, I served customers as a waiter in a cruise ship restaurant on the Tallinn-Stockholm route.

Tartu, Tartumaa, Estonia

Offering great customer service at the Selver store checkout. Scanning goods and ensuring pricing is accurate. Collecting payments whether in cash or credit.

Professional Makeup Artist

Primary And Secondary Education