Igor Brito Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

As the Night Retail Manager at Spar Dorset street, I was responsible for overseeing all aspects of store operations during the night shift, ensuring a smooth, efficient, and safe retail environment for both customers and staff. Key Responsibilities: Team Leadership and Supervision: Led, motivated, and managed the night shift team, ensuring that all staff members are performing their duties effectively. This included conducting shift briefings, delegating tasks, and providing support and guidance as needed.Inventory Management: Oversaw nightly inventory processes, including restocking shelves, conducting inventory counts, and ensuring accurate product placement. I worked closely with the inventory team to identify discrepancies and resolve them promptly.Store Operations: Managed all aspects of night-time store operations, including opening and closing procedures, cash handling, and ensuring compliance with company policies and safety regulations.Problem Solving: Quickly addressed and resolved any operational issues that arise during the night, from staffing challenges to customer complaints, ensuring minimal disruption to the store’s operations.

Uberaba, Minas Gerais, Brazil

Performed a variety of administrative and customer service functions, including conducting legal research and performing secretarial work such as drafting and reviewing legal documents and correspondence.Collected and organised evidence and legal documents for solicitor’s review and document maintenance in filing systems, both paper and electronic.Collaborated directly with the public to facilitate the processing of legal documents and advise on procedural actions, while ensuring adherence to deadlines and managing intermediate petitions and appeals.Prepared and formatted various legal documents, including drafting proceedings, conveyancing documents, Wills, and Enduring Powers of attorney.Assisted with relations, taking notes, and liaising with clients in person, by email, and by phone.

Uberaba, Minas Gerais, Brazil

As an Acquiring Specialist at C6 Bank, I played a role in customer acquisition and managing the payment processing experience for our merchants. My responsibilities center around ensuring seamless credit and debit card transaction processing through POS system.Key responsibilities:Transaction Processing Management: Oversee the entire transaction lifecycle, from authorization to settlement, ensuring that payments are processed efficiently and securely. Risk Assessment and Management: Evaluate and manage risks associated with merchant acquiring, focusing on fraud prevention, credit risk, and compliance with industry standards, ensure that all acquiring processes comply with legal and regulatory requirements.Pricing and Fee Structure: Develop and negotiate competitive pricing models for acquiring services, including transaction fees and interchange fees, to maximize profitability while maintaining merchant satisfaction.Data Analysis & Reporting: Generate and analyze reports on transaction volumes, merchant performance, and revenue, identifying trends and opportunities for growth. Achievements:TOP 1 in costumer acquisition on my second month in the company, December 2021.

Uberaba, Minas Gerais, Brazil

As a Salesman at Comercial Eletrofonte, I was responsible for driving sales growth by providing expert product knowledge and exceptional customer service. My role involved building and maintaining strong relationships with clients, including contractors, engineers, and businesses in the construction and industrial sectors.Key responsibilities:Product Expertise: Advising customers on the selection and application of electrical materials, including wiring, circuit breakers, transformers, and lighting solutions. I stayed up-to-date with industry trends and new product releases to provide informed recommendations.Customer Relationship Management: Cultivating long-term relationships with clients by providing ongoing support, addressing concerns, and ensuring timely delivery of products. I was committed to understanding the unique requirements of each customer and offering solutions that enhanced their projects.Negotiation and Closing: Skilfully negotiating terms and pricing to close deals that were beneficial for both the customer and the company. My approach was focused on achieving win-win outcomes that fostered repeat business.I consistently achieved sales goals and contributed to the growth of the company’s market share in the electrical materials sector.

Patos De Minas, Minas Gerais, Brazil

As an Administrative assistant my responsibilities included managing administrative tasks such as scheduling meetings, handling correspondence, and maintaining organized filing systems. I was also responsible for supporting team members with document preparation, data entry, and coordinating office supplies to maintain an efficient and productive workplace.During my time in this role, I developed strong organizational and multitasking skills, enabling me to manage multiple priorities effectively.

Bacharelado Em Direito, Law

English Language And Literature, General

English Language And Literature, General