Igor Czajkowski Email & Phone Number

Manama, Bh

Manama, Capital Governorate, Bahrain

I deliver growth hacking solutions powered by AI, helping companies analyze unstructured data and enhance customer experience.

Bahrain

- Led full-stack product management for All In One Plus, a wealth management platform tailored for the GCC market.- Successfully launched the platform in October 2023, and in 2024 introducing three market-unique features with 40% faster delivery time and fewer defects.- Integrated usability studies and UX expertise into product development, enhancing user satisfaction.- Established clear product vision and roadmap, ensuring alignment with business goals.- Conducted feature analysis and prioritization, enabling rapid delivery of high-value digital solutions.- Built strategic frameworks for business-product prioritization, defining KPIs, roadmaps, and documentation processes.

Bahrain

- Sulalat.com – improved Magento e-commerce, preparation for Odoo ERP upgrade, strategy for B2B e-commerce.- eSmartHome.me – launched a WordPress website. Full marketing and business strategy.

Al-Khobar, Saudi Arabia

- Managed KSA and UAE e-commerces' P&L, achieving a 24% YoY revenue increase for Ekuep.com.- Initiated simplification of processes in customer service in the whole Raqtan group (ekuep.com. raqtan.com, spherey.com, qavashop.com), finalized with the implementation of Freshesh and 50% reduction of costs of the customer service platform.- Optimized sales processes, leading to the successful implementation of B2B marketplace in 2020.- Collaborated with the Marketing Department to execute digital marketing strategies.- Led Category Management, Content, and Customer Support teams for Ekuep KSA and UAE.- Deployed usability improvements for digital assets, including Ekuep.com mobile app.

Wronki, Poland

- Retargeted sales strategy for enterprise clients, resulting in a 10x contract value increase.- Active contribution in the whole sales circle of e-commerce enterprise solutions.- Developed e-commerce platform 2ClickShop, addressing complex customer needs.- Managed digital marketing efforts, achieving brand recognition and increased sales.- Implemented efficient business processes and automation for improved CRM performance.

Warsaw, Poland

- Positioned Omniconvert as a leading personalization & CRO SaaS in the Polish market.- Orchestrated outbound and inbound marketing strategies, driving brand recognition.- Developed and managed managed services offerings for conversion optimization.

Warsaw, Poland

- Achieved 60% revenue increase through sales strategy enhancements.- Led marketing and usability initiatives, improving customer experience.- Provided e-commerce and marketing consultation to clients.

Poznan, Poland

I created my first e-commerce in 1999 building it with FrontPage. After just only one year in 2000, I built my own ERP/DMS/WMS system based on MS Access integrated with an e-commerce engine and top-class frontend. I was one of the pioneers of dropshipping in Poland and the first one in my industry who integrated the suppliers' ERPs with my ERP. From the beginning, my company was process-oriented, performance-measured, and customer-centric (I personally, and constantly trained and monitored all my sales representatives and customer service agents to gain the highest customer satisfaction) and this helped me to build in 3 years no.1 e-commerce site in the sports products industry in Poland and achieve revenue growth of 80% Y2Y for many years. Then I entered omnichannel by opening 2 regular shops in Poznan city. After a few years, my Cyklotur and the main competitor CentrumRowerowe were merged into CCR Sport company to gain benefits of supply chain management optimization.

Pudliszki, Poland

Managing the new product development department (R&D). Completed implementation of a completely new approach to the entire process of new product development and reorganization of cooperation with the marketing department led to quicker new product launches.Successful deployment of a new line of ready-to-eat meals with market success recognized by global headquarters.

Poznan, Poland

leading the Central European (Poland, Hungary, Slovenia, Romania, Czech Republic, Russia) business optimization team with successful execution led to a reduction in a number of raw material SKUs in Europe by 1/3 and recipes by 1/5 which converted in a minimum 9M Eur /y savings on raw materials management and procurement.

Poznań, Wielkopolskie, Poland

Responsible also for IT (shifting from BPSC to SAP ERP), food safety and raw materials documentation projects in R&D.

Poznań, Wielkopolskie, Poland

R&D Technologist for Knorr brand

Master'S Degree, Chemistry

Manager Training College