Igor Dmitriev Email and Phone Number
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Hi, I’m always open to expanding my professional network, so let’s connectOver the course of my career, I’ve had many opportunities to integrate new, tech-forward processes and strategies to launch companies into an optimized, digital future. At role of head of business - I run e2e process of consumer lending. At previous role of Chief Digital & Marketing Officer, it’s was my responsibility to not only guide and direct digital operations, but to shepherd in other executives and leaders into the same digital vision. Whether significantly increasing digital sale shares or building new processes from scratch, I remain committed to strong business strategy and digital transformation.Expert at Banking (>17 years), FinTech & Digital (>16 years). Experienced Manager (>14 years)with successful track of record at personal and corporate entrepreneurship. More than 12 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.Education: - MBA, Master of Science at Business Administration, Honors, The Boston University, USA- Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA- MicroMasters Degrees Digital Leadership, Digital Product Management, The Boston University, USA- Master of Science at Informatics and Economics, The Saint Petersburg State University of Finance and EconomicsProfessional interests: - Retail banking business and fintech- Digital transformation strategy development and implementation- Artificial intelligence, machine learning, big data at business- Digital / Internet / Mobile Marketing & Acquisition- Development of B2C/B2B channels, integration with partners, building of ecosystems & platforms- Development of Omnichannel/Multichannel process of sales & service- Products development, marketing, channels delelopment- Corporate Entrepreneurship, Start-ups- Business process automatisation, Call-centers, Remote sales centers launching- Customer Experience & Engagement / Customer Relationship Management- General Retail and Service Industries, Aggregators, Marketplaces, SuperApps- Retail, SME and Corporate Banking, Service, FinTech- Mortgage, Real Estate, Proptech- Global public speaker, mentorExperience at roles: Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Marketing, Head of Products, Head of Projects and PMO, Head of Retail Coordination, Chief Executive Officer, Founder, General Manager. C-level positions (CDO, CPO, CMO). Entrepreneurship experience. Experience of worldwide projects. Six Sigma Black Belt.
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Founder And CeoInstitute Of Management, Technology And FinancePortugal
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Founder & CeoInstitute Of Management, Technology And Finance Dec 2021 - PresentLisbon, PortugalMTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance. MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things. MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry, and resident of the incubator "The Fintech House of Portugal".MTF is present in 210 countries and has been chosen by more than 485 000 students, registered to courses more than 2,5 mln. times. -
Association MemberCâmara De Comércio E Indústria Portuguesa [Ccip] Jul 2023 - PresentLisbon, PortugalAs the Founder & CEO of The MTF, I am the Association Member of the largest and the most recognized at Portugal business association. -
Head Of Consumer Lending BusinessSociete Generale Aug 2021 - Apr 2023Head of Consumer Lending Business at large local bank of the Societe Generale Group,End to end managing of all directions of a business line:- multi/omni channels sales & service- digital business and partnership- IT development and digitization- financial / PnL model- pricing & products/bundling model / product marketing- life insurance pricing and product model / Partnership- processes (credit, sales, service)- CRM / CX / CustDev / CS Management- Risks / Legal Management• Fulfilled up to 120% of annual budget and increased clients’ segments profitability. Launched set of new products and process optimization stages.• Implemented agile structure of consumer lending business (including digital, crm, risks, IT functions). Developed 2025 Business and Product Strategy -
Chief Marketing, Products & Digital Officer, Mortgage & Housing EcosystemSociete Generale Jun 2019 - Aug 2021Supervise and mentor 30 direct reports and 120+ indirect reports across multi-disciplinary teams. Set, execute, and manage product, marketing & digital roadmap to enhance customer engagement, differentiate digital experience, and maintain company relevance within evolving environment. Identify and implement business improvements to enhance efficiency across business lines. • Increased share of digital sales from 20% to 60% of total sales over 5 years by building B2B and B2C digital channels to increase digital marketing efficiency. • Fulfilled up to 110% of annual sales plan and enabled increase in profitability by 150% by launching new products and processes despite global pandemic.Key skills include:- Digital Transformation - Strategic Planning, Development, & Implementation- Product & Pricing Management- B2B & B2C Channel Development -
Chief Digital Officer (Cdo), Mortgage & Housing BusinessSociete Generale Feb 2016 - Jun 2019During my time in this role with direct reporting to CEO, I worked closely with interdisciplinary teams to facilitate a shared understanding of our product and its corresponding vision. The key to enabling this was to consistently ensure alignment between the product roadmap and customer requirements. Additionally, responsibilities included partnering with internal stakeholders to develop and inform our product strategy, while identifying and resolving strategic issues to achieve financial and technical goals. • Increased budget usage efficiency by 40% and increased time-to-market efficiency by creating and mentoring in-house agile digital development team. • Decreased digital acquisition costs by 10% year-over-year (YoY) by redeveloping client and partner digital journeys. • Increased call center productivity by 30% year-over-year (YoY) by developing robust call management system from scratch.Key skills include:- Product Development- E2E Product Development- Business Process Automatization- Customer Relationship Management / Customer Service & Engagement -
Head Of Consulting & Presales (Banking, Ms Dynamics Crm Projects)Microsoft Corporate Solutions Implementation Leading Partner At Cis Region Mar 2015 - Feb 2016As Head of Consulting, I wore many hats, but the core of my responsibilities involved collaborating with business stakeholders to define and execute technical sales strategy, qualify business opportunities, and create solutions to technical obstacles. In doing so, I cultivated and managed relationships with partner teams, providing strategic direction to capitalize on opportunities. Additionally, I served as a key resource to drive efficient planning and decision-making, continuously addressing limitations and maximizing revenue growth by integrating and deploying new technical features and capabilities. • Increased channel sales by 30% by implementing new functionality across client platforms.• Increased lead generation by up to 50% by introducing internal CRM system for B2B sales. Key skills include:- Performance Measure Implementation (KPIs) - CRM Development & Implementation- Relationship Building - Lead Generation
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Founder & CeoBankingexpert, City Service Center Apr 2013 - Apr 2015• Built business from ground up, expanding client base from zero to 25 corporate clients. Reached break-even point within first year of operation.• Designed, developed, and implemented processes from scratch, onboarding 20+ bank partners, increasing revenue up to 40% year-over-year (YoY).Key Skills include:- Business Development - Client Onboarding - Revenue Growth & Management- Banking Subject Matter Expert (SME)
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Head Of Sales Channels Development & Coordination, Retail Banking, Program Manager Ms Dynamics CrmBank Of Saint Petersburg May 2011 - Apr 2013While serving in this role, I implemented internal CRM (Microsoft Dynamics CRM) and sales managements systems for retail, corporate, and VIP banking customers, in addition to introducing and deploying technology solutions to improve customer-bank interactions. I consistently strived to communicate strategies, objectives, and performance results to leadership and cross-functional teams while delivering process improvement recommendations for channel development. Key Skills include:- System Implementation- Continuous Process Improvement- Sales Channel Development- Performance Development & Management -
Branches Network And Sales Coordination Dept. Senior SpecialistRaiffeisen Feb 2008 - May 2011 -
Middle Office SpecialistRaiffeisen Sep 2006 - Jan 2008 -
>5 Years: Different Roles At Areas Of Trade And Service, Business Development, Direct SalesRetail Sep 2001 - Aug 2006Cis Region
Igor Dmitriev Skills
Igor Dmitriev Education Details
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Master Of Science (Ms) Degree, Degree Honors: Honors -
Masters Degree, Gpa 3.934 / 4 -
Mms Digital Leadership, Digital Product Management -
1) Digital Product Management: Modern Fundamentals. 2) Digital Transformation -
Research Project Participant -
Applied Informatics In Economics. Corporate Information Systems. -
Digital Business & Product Development
Frequently Asked Questions about Igor Dmitriev
What company does Igor Dmitriev work for?
Igor Dmitriev works for Institute Of Management, Technology And Finance
What is Igor Dmitriev's role at the current company?
Igor Dmitriev's current role is Founder and CEO.
What is Igor Dmitriev's email address?
Igor Dmitriev's email address is ig****@****bspb.ru
What is Igor Dmitriev's direct phone number?
Igor Dmitriev's direct phone number is (812) 329*****
What schools did Igor Dmitriev attend?
Igor Dmitriev attended Questrom School Of Business, Boston University, University At Buffalo School Of Engineering And Applied Sciences, Boston University Questrom School Of Business, University Of Virginia, Lancaster University, Saint Petersburg State University Of Finance And Economics, Institute Of Management, Technology And Finance.
What skills is Igor Dmitriev known for?
Igor Dmitriev has skills like Retail, Retail Banking, Marketing, Sales Management, Crm, Consumer Lending.
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