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Igor Fernandes Email & Phone Number
Technical Support Analyst
at
Q4
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Analyst
Location
Indaiatuba, São Paulo, Brazil
Company size
Who is Igor Fernandes? Overview
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Quick answer
Igor Fernandes is listed as Technical Support Analyst at Q4, a with 458 employees, based in Indaiatuba, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Igor Fernandes.
Igor Fernandes previously worked as Web Development Analyst at Q4 and Full Stack Developer at Quaddevs. Igor Fernandes holds Web Development from Le Wagon.
Company email context
Email format at Q4
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Q4
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Profile bio
About Igor Fernandes
Experienced Senior Content Moderator with a background in hospitality and customer service, currently transitioning into web development. Over 5 years of expertise in content moderation, policy enforcement, and training team members. Proven track record in managing operations and delivering exceptional customer experiences in both tech and hospitality industries. Multilingual, fluent in English, Portuguese, and conversational in Spanish. Currently enrolled in a coding bootcamp at Le Wagon to develop full-stack web development skills.
Current workplace
Igor Fernandes's current company
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9 roles
Igor Fernandes work experience
A career timeline built from the work history available for this profile.
Web Development Analyst
Full Stack Developer
Senior Content Moderator
Enforced social network policies for Brazilian/Portuguese and English/American markets.Trained and mentored new team members in content moderation tools and strategies.Achieved and exceeded KPIs related to content quality and user satisfaction.
Aug 2018 - May 2024
Customer Service Agent
Provided exceptional customer support to Airbnb hosts and guests, utilizing strong interpersonal skills to address inquiries, resolve issues, and enhance customer satisfaction.Managed a high volume of customer interactions via email, calls, and messages, ensuring prompt and effective resolution of concerns.
Jun 2018 - Sep 2018
Front Desk Agent
I was a part of the front desk operation team, responsible for guest check-in/check-out processes and auditing reservations to maintain accuracy and efficiency.Implemented successful up-selling and cross-selling strategies, resulting in increased revenue and enhanced guest experiences.Enrolled guests in the customer loyalty program, fostering long-term relationships and repeat business.
Nov 2017 - Apr 2018
Hotel Concierge
Assisted guests with hotel services, city information, tickets and reservations.Coordinated work schedules for Bell boys and Door Captains, ensuring smooth operations and guest satisfaction.Established and maintained strong partnerships with local businesses and service providers to offer guests exclusive experiences and services.
Jan 2016 - Nov 2017
Operational Manager
Directed all aspects of hostel operations, including staff training, scheduling, and performance management to uphold high service standards.Developed partnerships to drive sales and enhance hostel offerings.Spearheaded social media initiatives and promotional campaigns, significantly increasing brand visibility and attracting new customers.
Apr 2013 - Jan 2016
Night Auditor
Hotel Fasano Rio De Janeiro
Managed guest check-ins and check-outs.Handled fiscal documentation and reconciled daily accounts.Organized financial processes and adjusted entries.Conducted audits across various points-of-sale (POS) including restaurant, bar, and room service, analyzing profit and loss.Monitored high balances and outstanding accounts, ensuring billing accuracy.Prepared managerial reports on daily activities and compliance with operational guidelines.
Mar 2012 - Mar 2013
Team & coworkers
Colleagues at Q4
Other employees you can reach at q4inc.com. View company contacts for 458 employees →
HM
Haydee Martínez
Colleague at Q4Mexico
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FT
Fern Tithecott
Colleague at Q4Greater Bristol Area, United Kingdom
View →
DG
Dylan Giavedoni
Colleague at Q4Hamilton, Ontario, Canada
View →
UA
Usra A.
Colleague at Q4Canada
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BC
Brendan Connolly
Colleague at Q4Grimsby, Ontario, Canada
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AD
Alfredo Dominguez
Colleague at Q4Jalapa, Veracruz, Mexico
View →
LD
Luis Díaz
Colleague at Q4Mexico City Metropolitan Area, Mexico
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JJ
Juan José Varguez Suárez
Colleague at Q4Oxkutzcab, Yucatán, Mexico
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PC
Pedro Chi Novelo
Colleague at Q4Cancún, Quintana Roo, Mexico
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BH
Bree Horton
Colleague at Q4Toronto, Ontario, Canada
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Haydee Martínez
Colleague at Q4Mexico
View →
FT
Fern Tithecott
Colleague at Q4Greater Bristol Area, United Kingdom
View →
DG
Dylan Giavedoni
Colleague at Q4Hamilton, Ontario, Canada
View →
UA
Usra A.
Colleague at Q4Canada
View →
BC
Brendan Connolly
Colleague at Q4Grimsby, Ontario, Canada
View →
AD
Alfredo Dominguez
Colleague at Q4Jalapa, Veracruz, Mexico
View →
LD
Luis Díaz
Colleague at Q4Mexico City Metropolitan Area, Mexico
View →
JJ
Juan José Varguez Suárez
Colleague at Q4Oxkutzcab, Yucatán, Mexico
View →
PC
Pedro Chi Novelo
Colleague at Q4Cancún, Quintana Roo, Mexico
View →
BH
Bree Horton
Colleague at Q4Toronto, Ontario, Canada
View →
2 education records
Igor Fernandes education
Web Development
Bachelor'S Degree, Tourism
FAQ
Frequently asked questions about Igor Fernandes
Quick answers generated from the profile data available on this page.
What company does Igor Fernandes work for?
Igor Fernandes works for Q4.
What is Igor Fernandes's role at Q4?
Igor Fernandes is listed as Technical Support Analyst at Q4.
Where is Igor Fernandes based?
Igor Fernandes is based in Indaiatuba, São Paulo, Brazil while working with Q4.
What companies has Igor Fernandes worked for?
Igor Fernandes has worked for Q4, Quaddevs, Telus International, Cpm International, and Grand Hyatt Rio De Janeiro.
Who are Igor Fernandes's colleagues at Q4?
Igor Fernandes's colleagues at Q4 include Haydee Martínez, Fern Tithecott, Dylan Giavedoni, Usra A., and Brendan Connolly.
How can I contact Igor Fernandes?
You can use AeroLeads to view verified contact signals for Igor Fernandes at Q4, including work email, phone, and LinkedIn data when available.
What schools did Igor Fernandes attend?
Igor Fernandes holds Web Development from Le Wagon.
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