Technical Support Engineer Ii
Current- configuring alerts(vmalert, alertmanager, pagerduty),- monitoring of services using technical tools (kibana, grafana, etc.) - working experience with network, linux and container orchestration engines like docker, kubernetes- troubleshooting technical issues- registration, initial analysis, processing and collection of data on emerging incidents - escalation of incidents to the appropriate unit - updating and expanding of the existing knowledge base on monitoring and incident response - processing emergency requests for problems with equipment, access, software from company employees.
Dec 2023 - Present
