IT Governance Management – Leading IT Governance team responsible forproviding alignment between IT strategy and Business strategy of the Bank• IT Finance – Budgeting processes and Cost management• IT Strategy – Strategic vendor Management• IT Delivery – Portfolio of Small Demands requirements• IT Risk & Processes – Managing IT risk, IT Process Performance• IT QA – Policy & Procedures, Administration, Procurement, GA• IT Administration and Reporting – Local and Group reporting

Leading Program Procurement team responsible for end to end Program procurement process including: • RFP/RFI/RFQ processes • Negotiation with suppliers/vendors within given constraints/targets• Contracting process (Commercial and Legal)• Outsourcing process (requested by regulator)• Change Requests – Contracts relatedProgram and Portfolio management throughout the program and projects life cycle:• Project Management – Management of the key change the bank projects • Planning the overall program and monitoring the progress for each project in the program and the program itself• Managing the program’s budget on the individual project level and program level• Coordinating the projects and their interdependencies managing and utilizing resources across projects and propose corrective actions in order to support project delivery in line with defined plans• Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager • Managing the main program documentation such as the program initiation document, project charters, decisions and reports

• Establishing, monitor and control project management processes, defining procedures to ensure program management for more than 100 projects per year for new store openings and remodeling projects • Plan resources, time and budget for each project in the program individual and on a yearly basis• Leading Project Team up to 30 people managing project team members and outsourced project teams on daily basis• Monitor and control program management for whole processes of new stores opening and remodeling projects in order to meet defined business plan and defined KPI's• Plan, monitor and control project KPI's for each project in the program to meet defined requirementsEstablish a reporting system and prepare program and project reports on a monthly/weekly base to inform stakeholders and control project KPI's• Monitor and control project risks and propose corrective actions in order to support project delivery in line with defined plans• Analyze and evaluate projects and processes in order to ensure continuous optimization and increase of efficiency and effectiveness

Operational team leader for production plant, responsible for daily operations to ensure efficient and cost effective production. Responsible for budget (up to 10m eur), people (300) and processes in: production, technical maintenance, quality assurance, general affairs department • Production – planning and managing resources (material, labor, energy) to optimize production regarding planned quantities, assortment and production costs (OPEX)• Maintenance – dealing with preventive and corrective maintenance activities to support production assembly line processes• Investments – plan and manage investment budget (CAPEX); supervising projects connected with new technology & equipment• Quality – providing quality management regarding standards, procedures and documentation (ISO, HACCP), waste management and recycling• General affairs – safety and health regulations

Team leader, responsible for products and process development in line with business strategy. Managed cross-functional project teams (up to 10 people) responsible for the new product development projects. Implemented project management methodology within company.• Strategy – created R&D strategy for company• R&D – established new products development process model using Stage Gate Innovation model. Define R&D policies and procedures• Project management – implemented project management methodology in Jaffa; defined processes for every project phase in "Gate" model; created complete project documentation and reporting system;• Directed projects – new product lines, new equipment, building new R&D lab for rapid prototyping• Managed complex processes – new "know-how" adoption, technological processes design, defining new recipes, raw materials testing and new equipment engineering

Team leader responsible for products and process development in line with business strategy. Managed cross-functional project teams (4-8 people) while responsible for the new product development projects. Engaged in the implementation of project management methodology in the company• Project management – implemented project management methodology in Droga Kolinska Group by setting up small project office; created project policies and procedures; designed project standard documentation forms; created feasibility study template; centralized project: planning (process and WBS designing), scheduling, controlling and costing; established internal web project tracking and reporting portal; created and utilized project KPI'S measuring tool regarding constraints and expectations; managed projects priority on company a level• Project leadership – led and supported various projects to reach project goals and stakeholders expectations; led complex and high risk projects such as: CRM, Setting up new production facilities near Zagreb for Barcaffe, new packaging process development, New espresso coffee machine project (coffee in capsules), and new product development• Risk management – define, measure and track project risks; developed risk response scenario and corrective actions

- Project management – Complete project management leadership using PMI methodology (preparing feasibility study, project team forming, project planning, budgeting, project leading, stakeholder reporting…)- Types of projects – Focus on R&D and brand management regional projects (New product development, product redesign and product rebranding)- Implementing project management methodology – Implementing project management methodology in Business Unit, development project management tools and supporting realization of other regional projects- Other: Leading smaller marketing projects (for example: special events and conferences)

- Sales channels development – Implementing the sales principles and procedures, tracking sales trends in region and implementing the best practice- New sales channels - Sales development trough identifying and testing new sales channels- New product and new services projects – Project team member with focus on launching new products and services on market - Other: Negotiation, providing support for different marketing activities, organizing non sales personnel

- Training and development – Initiating, preparing, presenting and executing training programs for sales department (merchandisers, sales force, supervisors and managers). Optional working with agencies for training outsourcing. - Training planning – Analyzing training needs and preparing training recommendation plan for HR department- Training areas – Sales training, training for merchandisers, promo team training, presentation training, team building, training for trainers etc.- Other: Preparing manuals and procedures for sales department, executing different types of personnel testing periodically

- Data collecting and reporting – sales tracking, controlling executing of sales plan, making various report forms (finance, sales, forecasting) - Business modeling and data analyzing – creating business models for sales forecasting, payment tracking, production planning, supply managing, sales force rewarding…- Budgeting, Planning, Organizing – creating budgets & plans for different types of resources, organizing level of resources- Other: took part in many projects during the phase of development logistic network on Serbian market