Igor L Sambo Email & Phone Number

Maputo, Cidade De Maputo, Mozambique

Business Growth through Digital is my mission. As a Deployment Lead, I drive initiatives that enhance customer engagement and accelerate digital transformation within commerce and road to market initiatives. My key responsibilities include:- Leading loyalty programs on the eB2B platform to strengthen customer relationships and retention.- Coordinating nationwide distributor engagement to maximize platform adoption and utilization.- Collaborating closely with the Sales Department to drive route-to-consumer (RTC) digital strategies, fostering customer acquisition and sustained growth.- Partnering with global teams to implement data-driven improvements and optimize digital processes for greater business impact.

Deliver strategic technical consulting to optimize business operations and drive growth.- Created and deployed a Face Recognition Service, improving security and operational efficiency for clients through seamless integration with existing systems.- Led the redesign of a blood donation app, increasing user engagement by 90%, and contributing to higher participation in donation campaigns.- Integrated mobile apps with backend services, reducing data retrieval times by 20%, enabling faster decision-making, and improving system reliability.- Facilitated broader market reach by successfully launching mobile apps on the Play Store, resulting in increased user acquisition and engagement.

Cidade De Maputo, Mozambique

- Managed Mozambique's largest developers' community, leading to significantannual growth and consistency in the community objectives.- Built and maintained strategic partnerships with over 10 multinational companiesand UN agencies as well as international organizations in the PALOP and SouthernAfrica tech ecosystem.- Created and executed a strategic innovation plan based on Industry 4.0 principlesand the Mozambican Local Context.- Sperheaded a team of 7 direct reports and over 30 indirect reports over the wholecountry, making possible to create at least two annual programs in each activechapter.

- Design, develop, and maintain internal systems to streamline workflows and automate routine tasks.- Build mobile applications using Flutter to provide users with seamless access to services on-the-go.- Manage and optimize databases to ensure data integrity, security, and performance.- Develop and integrate chatbots to automate customer interactions and provide quick resolutions.- Enhance and maintain the customer care system to improve user support and service delivery.- Work closely with cross-functional teams to gather requirements and deliver solutions that meet business objectives.- Implement best practices in coding, testing, and deployment to enhance the reliability and scalability of applications.

Maputo Province, Mozambique

- Spearhead the development of customized systems tailored to address immediate business needs, ensuring agile solutions and effective day-to-day operations in the life and non-life insurance and support systems, reducing process time by 85%.- Collaborate closely with end-users to gather feedback, iterating on systems to align with evolving business requirements and user expectations.- Execute strategies for seamless integration of disparate systems, streamlining processes, and aligning technology solutions with organizational objectives to enhance operational efficiency across the institution.- Ensure data security compliance and maintain a high standard through robust measures and regular system audits for insurance operations.

Maputo, Maputo, Mozambique

- Responsible for planning, executing, and ensuring management over the development of insurance and healthcare management projects in Flutter and Java;- Deliver a well-polished app design meeting standards for user experience optimization using Figma;- Develop Restful APIs Spring and PostgreSQL databases;- Write and deploy backend services in Spring using ofbiz;- Automated deployment builds with Fastlane for improved efficiency.

Remote

From an already existing Android App I had to build a brand new designed and UX aware app that’d respond to the new challenges to come with the app. In a near a month experience I was able to build the app that meant to save lives, and presented and featured on National blood donation day. This app is meant for those who love to help and others, specially saving lives (directly). I was so thrilled to be part of such an amazing experience. To a scalable project like this with an ambitious goal, which to help all governments around the world to save as more lives as possible relying on start local and with that in mind the whole structure had to be prepared in order to do so.

Maputo, Mozambique

- Designed, developed, and deployed a comprehensive webpage and application for ticket reservation;- Utilized SEO techniques to increase website traffic, resulting in a 30% boost in sales;

Computer/Information Technology Administration And Management, 82.5%

Bachelor'S Degree, Engenharia Informática E De Telecomunicações

Activities and Societies: - MozDevz - ISUTC Student Ambassador - Feira CADE ExhibitorRecognized as one of the most dedicated and committed.