Owner And Managing Director
Miami, Florida, Us
In 2011 we recovered the capacity of development and growth based on two important pillars: technology and commercial.Main chievements in this period have been:- Development and implementation of technology associated with the online boking process- Development of internal BackEnd systems for BackOffice management with direct effect in improving competitiveness, reducing costs and increasing added value to customers, employees and suppliers.- Opening of a commercial and operational office in the USA, in San Francisco (California), partially funded by the ICEX (Foreign Trade Institute) based on the Establishment Abroad project.- Identification of customer typologies, development of commercial messages and solutions adapted to each need.- Increase of 100% of turnover in the period 2011 to 2016- Specialization of jobs and development of an organizational structure, with professionalized profiles for each position.The executive relocation service sector has received a strong boost due to the incorporation in the industry of companies with a strong technological component.This has made it possible to differentiate two types of service providers:- Local operators with own fleet and ambition of global offer on one hand, or operators like Drivania specialized in global service coverage, with strong technological presence that allows to guarantee a service of quality, reliability and safety.- Operators positioned as an alternative to Taxi, in clear competition to this sector, or those like Drivania that by characteristics and costs differ greatly from the previous ones.Drivania faces a technology-based future project for pre-booking services for customers with high levels of expectation in service quality and reliability.