Highly skilled manager with a wide range of sales and customer care experience. I am focused on achieving excellent end results by building customer relationships and perfect customer experience.For over 12 years I have been supporting the development of sales processes and customer care in order to exploit their full potential and to achieve their own lasting success through close cooperation with the customer, in which I use company tools and personal skills. I am not in the B2B Business, but in the B2P - Business to a Person Business. I believe that every customer or prospect is important and special, so they should be respected with a tailored experience. Only then it is possible to understand people, build a trustworthy basis and build a future-oriented corporate culture.