Igor Prata Email & Phone Number

United States

Working in the IT Educational Systems team, developing customized solutions and planning integration with in-house developed and vended solutions. Supporting 3rd party applications. Performing deep evaluation of new system architectures. Providing Third Party Risk Management (TPRM) and Technical Assessments for any new technology to be onboarded into the Mayo Clinic Education Shield. Defining functional and non-functional requirements, and establishing IT Security baselines. Advocating for the Agile framework adoption and assisting on strategic planning and training of new team members. Also, documenting legacy systems, performing vulnerability check-ups, and advising on IT infrastructure, including Cloud adoption, Virtualization, Hybrid hosting, and Containerization of applications.

United States

Working at Mayo Clinic Laboratories, supporting multiple teams on the technological challenges implementing, customizing, assessing and deploying vended applications within the organization.

Rochester, Minnesota, Estados Unidos

Leading different technical initiatives to leverage customer support service and software deliverable. Implemented AI capabilities in the ticketing system platform to improve performance and automate the process for users and analysts. Responsible for document process for a broad audience, define strategies, assessing security issues, and manage data privacy. Develop API solutions and evaluate software components and IT infrastructure.

Rochester, Minnesota, Estados Unidos

Leading different technical initiatives to leverage customer support service and software deliverables. Implemented AI capabilities in the ticketing system to improve performance and automate the process for users and analysts. Responsible for document process for a broad audience, define strategies, access security issues, and manage data privacy. Develop API solutions and evaluate software components and IT infrastructure.

Rochester, Minnesota, Estados Unidos

Leading multiple technical support teams on different world-class products for GRC and Business Continuity (SAI Global's Digital Manager 360 and ResilienceOne). Responsible for global coordination, technical orientation, and process development. Enhanced the communication process across Development, CloudOps, and Professional services, teams. Leveraged the software evaluation process, adding more technical background to speed up the support process.

Grande Atlanta E Região, Estados Unidos

Leading an Application Support team: Managing, planning, setting priorities, and executing maintenance tasks.Dealing with other sectors responsible for the product and customer satisfaction, reinforcing IT security best practices, and the proper use of the SAI's Digital Manager 360 tool.Responsible for platform migration and customer relationships.

Grande Atlanta E Região, Estados Unidos

Responsible for opensource technologies.Developing alternative solutions for IT security scanning tools compatible with GRC technologies.Researching SCAP standards and credited knowledge bases to be used in IT Risk assessment tools.

Rio De Janeiro Area, Brazil

Network and Infraestrucutre managerSecurity Analyst at Knowledge Managent departamentSoftware Analyst at the Development departamentProject Leader of modSIC Project (www.modsic.com.br)DevOPS Specialist

Rio De Janeiro E Região, Brasil

Intern at Operational System Management Section: Deploying network services and Unix Management. Performance improvement studies.

Rio De Janeiro Area, Brazil

Tutor of remote IT education courses and as the manager web application teaching platform.IT tutor for Brazilian Schools teachers. Development of training methodology for the State Distance Learning courses. IT Laboratories manager. Responsible for the CMS servers.

Sistemas De Computação, Guerra Cibernética, E Robótica

Activities and Societies: Robótica Avançada Segurança de TI Criptografia Defesa CibernéticaProposta: Sistemas de Wardriving em Drones.

Bacharel Em Informática, Ciência Da Computação

Japanese Language, Japanese Language And Literature, Estudante De Japonês

Activities and Societies: Proficiency level: Noryokushiken Yon ban

Técnico Em Eletrotécnica, Electrical, Electronic And Communications Engineering Technology/Technician, Titulo De Eletrotécnico

Activities and Societies: Eletrônica Eletricidade Técnicas industriaisEstágio na área de automação de Vending Machines