Igor Saponja work email
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Igor Saponja personal email
I’m Igor Saponja, a UI/UX designer with over a decade of experience blending the worlds of aviation and digital design. My journey has equipped me with a unique skill set and perspective, driving my passion for creating impactful user experiences.Experience OverviewI started my career in aviation, working with Etihad Airways and Air Serbia. These roles taught me the importance of precision, efficiency, and exceptional customer service—lessons that now shape my approach to design.In the digital realm, I’ve worked with eCore Services and Crowdbotics as a UI/UX Designer. Here, I’ve crafted intuitive interfaces for web and mobile platforms, focusing on seamless user experiences and innovative design solutions.As the founder of Kiwistic, I leverage my diverse background to help businesses stand out with creative and strategic digital design.
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Lead Product DesignerKiwisticBelgrade, Rs
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Ui/Ux DesignerEcore Services Oct 2021 - PresentBelgrade, SerbiaExpertise in UI/UX design work for both web and mobile platforms and design guidelines. Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets and original graphic elements. -
Ui DesignerCrowdbotics Jan 2022 - Jan 2024United StatesI was responsible for a wide range of UI design tasks, contributing to the successful delivery of numerous projects. I collaborated closely with clients, developers, and product managers to ensure the seamless integration of design solutions within the development process. Some of my key UI responsibilities included: Developing User Interface Designs, Wireframe and Prototype, Implementing Design Systems, Collaborating with Development team, Conducting Usability Testing. -
Freelance Graphic DesignerUpwork Mar 2019 - Sep 2022RemoteFreelance Graphic Designer with experience in various design projects.Worked with more than 50 clients, delivering high-quality design solutions tailored to their specific needs.Executed a wide range of design tasks, including branding and identity development, logo design, website design, social media graphics, print collateral, packaging design, and illustration.Translated client ideas into visual concepts, providing multiple design options and incorporating client feedback to refine the final deliverables. -
Network Planning And Scheduling SpecialistAir Serbia Dec 2020 - Aug 2022Belgrade, SerbiaDevelops and supports planning process of the passenger traffic network and flight schedule; Participates in the development of flight scheduling planning requirements for selection of aircraft types; Manages publishing of the flight schedule through the reservation system and delivering it to other recipients; Participates in developing the five-year plan for planning and optimizing the flight schedule, next season’s plan and the current plan; Identifies potential flight planning and optimization issues that affect profitability and suggests possible solutions to support effective flight performance planning and optimization and ensure the necessary actions are carried out; -
Network Flight ControllerAir Serbia Dec 2018 - Dec 2020Belgrade, SerbiaEnsure information regarding schedule and schedule changes are promptly available in the reservation system, and accuracy of operated flight schedule; continually check and update rules of procedure directly affecting schedule changes, to ensure efficient use of the system; monitor the process in the execution phase; support passengers in the event of operational irregularity due to flight delays, lost connections, flight cancellation, and aircraft change.
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Customer Service AdministratorEtihad Airways Aug 2015 - Nov 2018Abu Dhabi, UaeAdministrator at Guest Relation Department who acts as first point of contact with the Company to ensure that services are delivered to the Guests in accordance with Etihad Airways values and requirements regarding to all claims processes such as compensation for delay, damage or pilferage cases, final payments, settlements, miles compensation and prorate. Supporting Social media department with cases providing to them fast track and quick solutions to avoid future escalations. -
Guest Service AgentEtihad May 2014 - Aug 2015Abu Dhabi, United Arab EmiratesPerform a wide range of airport services (e.g. guest / baggage handling, check in and boarding operations, tickets and boarding passes screening) to ensure high quality services are delivered to all guests in compliance with safety, quality and operational objectives;Collaborate with handling agents by supporting in executing handling operations to ensure timely and high quality delivery of services to guests; Receive, process, and respond to daily enquiries on a wide range of services by providing timely and high quality support to internal / external customers to meet their requirement;Coordinate and escalate complex or specialized enquiries to responsible teams to ensure ad hoc support is provided;
Igor Saponja Skills
Igor Saponja Education Details
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Customs, Tax And Transportation -
Customs Technician ,High SchoolEconomics, Customs, Tax, Transportation
Frequently Asked Questions about Igor Saponja
What company does Igor Saponja work for?
Igor Saponja works for Kiwistic
What is Igor Saponja's role at the current company?
Igor Saponja's current role is Lead Product Designer.
What is Igor Saponja's email address?
Igor Saponja's email address is ig****@****had.com
What schools did Igor Saponja attend?
Igor Saponja attended University Of Belgrade, Customs Technician ,high School.
What skills is Igor Saponja known for?
Igor Saponja has skills like Management, Microsoft Excel, Customer Service, Microsoft Office, Strategic Planning, Sales, Negotiation, New Business Development, Business Strategy, Spanish, English, Airports.
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