Right hand to the Head of the Digital departmentContributed to global social media clients by providing strategic ideas and regional contentProvide key counsel and digital guidance across USA, UK, Qatar, Saudi Arabia, Abu Dhabi and many other marketsDeveloped and implement social media strategy for various clients, including governmental clients Integrated and aligned digital strategy with PR strategyMonitored and managed client and brand reputation crisis Set up and operate Sysomos, a monitoring tool used to monitor brand mentions across all digital platforms, on daily, weekly and monthly basisConducted and managed creative brainstorm sessions for clientsParticipated in the Digital Ambassadors internal training programCollaborated with creative team to develop a number of creative content for a variety of clients

Directly dealt with clients, set campaign objectivesManage and develop client/agency relationshipCoordinate with internal departmentsSet timelines and objectivesTrend live events, and participate in SM awardsCommunity and team managementReporting weekly/monthly analyticsWork hand in hand with media buying team

Setting platform objective, overall online presence strategyPlanning and executing innovative campaigns, and content generationExperience using third party CRM software and application developmentCommunity management and team managementCoordinating with creative and generating tone of voiceSetting KPI, measuring and analytical reportingCommunicating with clients to set deadlines and manage internal SM teamTraining clients and their team in addition to full SM integration set up