Ian Harper Email and Phone Number
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Ian Harper personal email
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A seasoned professional with over 25 years experience working in software manufacturing, implementation and enterprise deployments covering EDM, I&KM, Customer Communications Management (CCM), CRM and Customer Engagement solutions. This includes both on-premise and SaaS.Experiences include; Consulting, RDBMS Platforms, J2/5EE technologies, XML/XSLT/XSLFO, Application / Software Development Lifecycle Management, Agile Developments, Networking, Winx86,x64/Unix/Linux Operating Systems, Output Management, SaaS, Software Appliances (VM / Docker), Project / Program Management, Salesforce CRM, Change Management / ITIL
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Director, Partner Integration And Migration ServicesSmart Communications.Telford, Gb
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Director, Ccm Cloud MigrationSmart Communications. Mar 2023 - PresentLondon , England, Gb -
Director Of Programme And Change ManagementSmart Communications. Feb 2019 - Mar 2023London , England, GbSmart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDX™. To learn more, visit smartcommunications.com.
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Director, Customer Success ManagementSmart Communications. Jun 2017 - Apr 2019London , England, GbSmart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMM™, SmartDX™, SmartCORR™ for Salesforce, and SmartCaaS™ for Partners. To learn more, visit smartcommunications.com.
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Programme Manager, SmartdxSmart Communications. Feb 2016 - Jun 2017London , England, GbSmartDX is the industry standard for automating trade and relationship document generation, processing and collaboration in the Capital Markets from Smart Communications. Trusted by all of the G15 investment banks and some of the world’s largest energy and commodity companies, SmartDX helps simplify the negotiation and execution of trade and relationship documentation for all market participants, across all document types, asset classes and product types.
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Principal Solutions Architect, Smart CommunicationsSmart Communications. Mar 2014 - Feb 2016London , England, GbSmart Communications, formerly a Thunderhead Group company, provides the new generation of cloud-enabled customer and business solutions. The Smart Communications suite of solutions helps businesses to move beyond traditional enterprise communications using the most modern architecture and cloud capabilities. Today, hundreds of brands globally from a diverse range of demanding industry segments including banking, insurance, government, retail and telecoms are using Smart Communications to deliver the new generation of customer and business communications.
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Senior Solution ArchitectThunderhead Mar 2011 - Mar 2014Responsibilities include; - Supporting the Thunderhead EMEA sales process - Solution proving - Product Demonstrations - Technical Lead
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Product ManagerThunderhead Mar 2010 - Mar 2011Key contributor and owner of all Product Management facets relating to Thunderhead's award winning enterprise Customer Communications platform. Main responsibilities include; Release Planning, Product Roadmap, Product Launch Plans, Sales and Marketing support.
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Principal ConsultantThunderhead Jun 2004 - Mar 2010
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ConsultantXenos Inc Oct 1999 - Jun 2004
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Pre-Sales ConsultantConvera Jan 1999 - Oct 1999
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Software EngineerBottonline Technologies (Formerly Tranmit) Feb 1994 - Jul 1999
Ian Harper Skills
Ian Harper Education Details
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The Manchester Metropolitan UniversityHnd Computer Studies -
John Hanson
Frequently Asked Questions about Ian Harper
What company does Ian Harper work for?
Ian Harper works for Smart Communications.
What is Ian Harper's role at the current company?
Ian Harper's current role is Director, Partner Integration and Migration Services.
What is Ian Harper's email address?
Ian Harper's email address is ih****@****ead.com
What is Ian Harper's direct phone number?
Ian Harper's direct phone number is +4420749*****
What schools did Ian Harper attend?
Ian Harper attended The Manchester Metropolitan University, John Hanson.
What skills is Ian Harper known for?
Ian Harper has skills like Pre Sales, Enterprise Software, Saas, Agile Methodologies, Product Management, Soa, Cloud Computing, Jboss Application Server, Requirements Analysis, Thunderhead, Enterprise Architecture, Xml.
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