Ihechiluru Joy Email & Phone Number

Ikeja, Lagos, Nigeria

•Use of SAP(ERP) to fulfil daily tasks. • Collaborate with customer service and logistics team to guarantee end-to-end satisfaction for every supply. • Compliance process and procedures.• Ensure quality control and assurance on every product delivered to clients. • Champion PPE allocation for warehouse team and other business units. • Upload facilities’ imprest to aid float of inventory. • Assist in stock rotation among regional warehouses ensuring process efficiency and accuracy.• Successful implementation of a racking system. (Warehouse remodelling)• Carry out monthly stock count to ensure float of inventory.•Carry out daily spot check to ensure sustainable inventory record accuracy (IRA) of 99%• Barcoding implementation.

Ikeja, Lagos, Nigeria

•Monitored the day to day activities in an assigned facility ensuring customer satisfaction.• Ensure float of inventory and prepare weekly report of the facility status. • Ensure on-time and up-to-date stock and banking of daily proceeds. • IT support, troubleshooting and proffer improvement initiatives on projects. • Planning, scheduling and coordinating special projects.• Quality control/assurance on products purchased by customers ensuring compliance to process and procedures. • Collaborate with the customer service team to ensure facility/customers’ needs are exceeded timely.

Victoria Island, Lagos, Nigeria

• First point contact to clients. • Receiving, screening and forwarding of phone calls and mail. • Categorizing of mails. • Set meeting schedule between clients and company representatives • Ensure customers’ satisfaction by communicating with them about their experiences with our products and services • Maintain office security by following safety procedures and controlling access. • Order front office supplies and keep inventory of stock. • Provide basic and accurate information about our products and services in-person and via phone/email. • Scheduled interview and ensured smooth process and procedure.

Abeokuta South, Ogun, Nigeria

•Ensure procurement of products. • Received phone calls and provided information about our products and services. • Ensure sales and record keeping. • Set meeting schedule between clients and company representatives. • Planning and execution of trainings ensuring float of processes and procedures. • Taking inventory and prepare weekly report. • Ensure customers’ satisfaction by communicating with them about their experiences with our products and services • Provide advice on purchasing products.