Sr. support eng. with ten plus years of experience, my job is to help out the company keeping going even technical issues users may have, driven preventive and corrective actions, the company can accomplish its goal "caring for life!"Ingeniero de soporte Sr. con mas de 10 años de experiencia, mi labor consiste en ayudar a la compañía a seguir trabajando a pesar de los problemas técnicos que los usuarios puedan tener, coordinando acciones tanto preventivas como correctivas, y asi lograr el objetivo que es estar al cuidado de la vida!
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Coordinador De Soporte ItFresenius Kabi México Oct 2017 - Jan 2023Guadalajara Y Alrededores, México -
It Team LeadCoppel S.A. De C.V. Feb 2013 - Feb 2017Tlaquepaque Y Alrededores, México• Managed projects like, maintenance work, massive OS updates, technologic equipment renovation, new equipment installation. • Support IT field engineers to solve problems.• Distributed workload. • Image deployment/maintenance for desktop and laptop systems.• Validated tickets were closed within the (SLA).• Tracked new chain stores installations from construction black work until open to the public.• Staff areas and VIP support, by phone, remotely or in… Show more • Managed projects like, maintenance work, massive OS updates, technologic equipment renovation, new equipment installation. • Support IT field engineers to solve problems.• Distributed workload. • Image deployment/maintenance for desktop and laptop systems.• Validated tickets were closed within the (SLA).• Tracked new chain stores installations from construction black work until open to the public.• Staff areas and VIP support, by phone, remotely or in site.• Warehouse's Main Distribution Frame administration.• Monitoring server’s status.• Install and admin NAS server for IT department.• Troubleshoot video conference room incidences (Polycon).• Install and configure workstations for massive cloning.• Train new team members. Show less -
Lead Field EngineerCoppel S.A. De C.V. Mar 2007 - Jan 2013Guadalajara Y Alrededores, México• Support L1 & L2• Install workstations, peripherals, RF links.• Installation and maintenance of workstations, LAN, IP Voice, CCTV, GPS, alarm system, MDF, and IDF• Network, CCTV and alarm systems wiring.• Preventive maintenance.• Asset control.• Made new equipment's configuration and installation manuals
Ivan H. Skills
Ivan H. Education Details
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Electronics And Computer Science
Frequently Asked Questions about Ivan H.
What is Ivan H.'s role at the current company?
Ivan H.'s current role is IT Coordinator Fresenius Kabi Mexico.
What schools did Ivan H. attend?
Ivan H. attended Centro De Enseñanza Técnica Industrial.
What skills is Ivan H. known for?
Ivan H. has skills like Shell Scripting, Clonezilla, Troubleshooting, End User Support, Self Learning, Macos, Os Windows, Ofimatica.
Not the Ivan H. you were looking for?
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Claudio Iván González H.Cornejo
Miguel Hidalgo, Cmx -
Iván Macías H
Attorney At Honeywell | Master In Banking, Finance, And Securities Law.Mexico City, Mexico
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