Daniel Ihitz work email
- Valid
- Valid
- Valid
- Valid
Daniel Ihitz personal email
Daniel Ihitz phone numbers
INFORMATION TECHNOLOGY EXECUTIVEIN THE IT MANAGEMENT AND STRATEGIC BUSINESS PLANNING Experience acquired over the past 25 years in technology management, strategic planning, and project and process management in the Information Technology area with in-depth knowledge of organizations with global reach. Performing functions in systems and process consultancy companies as a service and operations manager since 2007.EXPERIENCE IN:- Information Technology management (ITIL & ISO), regional Service Desk for Latin America, large corporate international projects (PMI). - Customer Relationship Management (SLA, complaints, satisfaction).- Process management and continuous improvement (Six Sigma).- Management of virtual team in LATAM.- Strategic planning methodology and development.- Coordination and implementation ERP, BI, CRM and Systems for Legal & Taxes requirements.- Budget administration and funding.- Supplier management (certification and evaluation process - RFP Request For Proposal).- Reorganization/restructuring and merger processes.- Team building and leadership: coaching, development and motivation.- Business processes in Logistics, Manufacturing, Finance, Sales, CRM, Purchasing, Inventory, Legal, Tax, Materials Planning, Service Desk, Software Factory, Project Management, Tourism.- Fluent English, Portuguese and Spanish.Also I have a large experience to analyze problems, establish relationships, settle disputes, negotiate, and listen. Project- and change-managementEspecializações: Information Technology Management (ITIL & ISO)Project Management (PMI)Business Process Management (BPM)Strategic planning methodology and developmentSalary arbitrationReorganization/restructuring and merger processesTeam building and leadership: coaching, development and motivation
-
Sócio DiretorDisi Consult May 2015 - PresentSão Paulo Area, BrazilNo cenário atual a tecnologia da informação tem um papel fundamental na cadeia de valor das empresas. Lida com grandes desafios e necessita adaptar-se aos constantes câmbios que ocorrem nas organizações e no mercado em geral. Hoje, por conta da instabilidade econômica as empresas tem reduzido os investimentos e seus gastos operacionais. É um grande desafio para a TI manter a eficácia diante deste contexto. DISI Consult procura com suas intervenções eliminar as surpresas e reduzir o custo… Show more No cenário atual a tecnologia da informação tem um papel fundamental na cadeia de valor das empresas. Lida com grandes desafios e necessita adaptar-se aos constantes câmbios que ocorrem nas organizações e no mercado em geral. Hoje, por conta da instabilidade econômica as empresas tem reduzido os investimentos e seus gastos operacionais. É um grande desafio para a TI manter a eficácia diante deste contexto. DISI Consult procura com suas intervenções eliminar as surpresas e reduzir o custo destas mudanças através de mecanismos de comunicação que permitam o alinhamento da TI à estratégia de negócio. Desenvolvemos uma gestão eficaz e motivadora que promova alternativas e novas possibilidades para as organizações, obtendo resultados advindos da oportuna implantação de soluções e da eficiência operacional. Focamos em resultados e na redução de custos operacionais, pois temos a plena convicção que é possível fazer mais com menos. Contamos parcerias que nos permitem oferecer produtos e soluções para a gestão integral de TI. Nossos serviços abrangem planejamento estratégico de TI, governança e operações, além de BI, Desenvolvimento sob Medida e Soluções para Sell Out. Faça mais com DISI Consult, soluções inteligentes para TI. Show less
-
Gerente De TecnologiaTeresa Perez Tours May 2011 - Apr 2015São Paulo Area, BrazilEmpresa familiar fundada em 1991 com foco na qualidade de serviços para suprir as necessidades e expectativas de clientes exigentes que buscam viagens com programações e serviços diferenciados. Consultoria de viagens, onde são identificados os interesses, desejos, necessidades e estilos de vida de cada cliente e são oferecidos roteiros, destinos e logísticas, com o objetivo de transformar sonhos em experiências reais.Como Gerente de Tecnologia responde pela estratégia de TI e pela… Show more Empresa familiar fundada em 1991 com foco na qualidade de serviços para suprir as necessidades e expectativas de clientes exigentes que buscam viagens com programações e serviços diferenciados. Consultoria de viagens, onde são identificados os interesses, desejos, necessidades e estilos de vida de cada cliente e são oferecidos roteiros, destinos e logísticas, com o objetivo de transformar sonhos em experiências reais.Como Gerente de Tecnologia responde pela estratégia de TI e pela operação, suporte a usuários, telecomunicações de voz e dados, infraestrutura e projetos em geral.- Coordenou o processo de desenvolvimento e implantação de um sistema integrado contendo os módulos de vendas, câmbio, contabilidade, financeiro, CRM, orçamento e produtos para o segmento de turismo.- Coordenou a implantação do sistema IPO500 da Avaya para a matriz em São Paulo e a filial em Brasília.- Coordenou a implantação do Sistema de Informações Gerenciais utilizando a ferramenta Tableau.- Implantou a gestão de melhoria continua através de mecanismos como o registro centralizado de chamados de suporte, acordos de expectativa (SLA) e gestão integral de indicadores dos processos e serviços de TI via Tableau.- Implantou soluções tecnológicas e processos de monitoramento que garantiram disponibilidade de 99,9% dos serviços críticos.- Coordenou a estratégia de migração Exchange para Google Apps.- Implantou a gestão de conhecimento através da solução e-learning UPK da Oracle- Implantou rede social, gestão eletrônica de documentos e portal usando Fluig da Totvs- Reformulou a infraestrutura de telecomunicações e rede.- Liderou o projeto de virtualização de servidores. Show less
-
Chief Operational OfficerMaxxicon Consultoria E Sistemas Oct 2009 - Apr 2011São Paulo / São PauloProviding help and advice to customers on Oracle JDEdawards products and services;Leading or supervising a team of customer service staff;Handling customer complaints or any major incidents;Analysing statistics or other data to determine the level of customer service your organisation is providing;Manages customer expectations with respect to support agreements and project plansBeing involved in staff recruitment and appraisals;Visiting customers to provide a one-to-one… Show more Providing help and advice to customers on Oracle JDEdawards products and services;Leading or supervising a team of customer service staff;Handling customer complaints or any major incidents;Analysing statistics or other data to determine the level of customer service your organisation is providing;Manages customer expectations with respect to support agreements and project plansBeing involved in staff recruitment and appraisals;Visiting customers to provide a one-to-one service;Analyzing project profitability, revenue, margins, bill rates and utilization;Manage the process of innovative change effectively.- As Operations Director, responsible for the coordinating the business unit responsible for providing services which entailed project management, help desk and plant software as well as knowledge management administration. - Implemented quality and management processes in the service process area which allowed improved continuity within the organization and consequent client satisfaction as well as Oracle recognition. - Managed and delivered 25 projects for 12 different clients in diverse segments throughout the 2 years of service with Maxxicon. Show less -
Services ManagerYkp May 2009 - Oct 2009São Paulo Area, BrazilProviding help and advice to customers on Oracle and MasterSaf products and services;Developing customer service procedures, policies and standards for your organisation or department;Leading or supervising a team of customer service staff;Training staff to deliver a high standard of customer service;Handling customer complaints or any major incidents;Analysing statistics or other data to determine the level of customer service your organisation is providing;Manages… Show more Providing help and advice to customers on Oracle and MasterSaf products and services;Developing customer service procedures, policies and standards for your organisation or department;Leading or supervising a team of customer service staff;Training staff to deliver a high standard of customer service;Handling customer complaints or any major incidents;Analysing statistics or other data to determine the level of customer service your organisation is providing;Manages customer expectations with respect to support agreements and project plansBeing involved in staff recruitment and appraisals;Visiting customers to provide a one-to-one service;Meeting with other services managers to discuss possible improvements to customer service;Analyzing project profitability, revenue, margins, bill rates and utilization;Manage the process of innovative change effectively; Show less -
It & Business ConsultantYkp Informática Dec 2007 - May 2009São Paulo / São PauloIT and Business consulting, including:- Information Technology management (ITIL & ISO)- Process management and continuous improvement - Strategic planning methodology and development- Budget administration and funding- Reorganization/restructuring and merger processes - Business processes in Logistics, Manufacturing, Finance, Sales, CRM, Purchasing, Inventory, Legal, Fiscal, Materials Planning, Quality and Laboratory
-
It Relationship Manager - Latin AmericaBaxter International Inc Oct 2003 - Jun 2007São Paulo Area, BrazilResponsible for the IT relationship area called ‘Business Relationship Management’, which standardized systems at subsidiaries in 11 countries, with 5,000 employees and annual sales of US$ 900 million, consolidating the IT area at the executive level. Coordinated 7 managers and a technology renewal budget of US$ 4 million. Established service agreements between IT and subsidiaries. Standardized the budget process and strategic planning method, applying it in various subsidiaries. Obtained… Show more Responsible for the IT relationship area called ‘Business Relationship Management’, which standardized systems at subsidiaries in 11 countries, with 5,000 employees and annual sales of US$ 900 million, consolidating the IT area at the executive level. Coordinated 7 managers and a technology renewal budget of US$ 4 million. Established service agreements between IT and subsidiaries. Standardized the budget process and strategic planning method, applying it in various subsidiaries. Obtained funding of US$ 2 million for the Data Management project aimed at standardizing the databases of 11 JDEdwards (Oracle) different environment. Show less -
Systems And Telecommunications Manager For The Southern ConeBaxter International Inc Jan 2001 - Oct 2003Responsible for the consolidated IT management for Argentina, Brazil and Chile. Coordinated a team of 35 people and an annual operating budget of US$ 1.2 million. Implemented the Help Desk 24X7 with service in Portuguese and Spanish, having also verified the satisfaction level of technology users; promoted compulsory training for new users. Successfully coordinated technology projects in the incorporation process of Immuno in Argentina and Asta Médica (Oncology) in Brazil.
-
Systems And Telecommunications Manager For BrazilBaxter International Inc May 1988 - Dec 2001Responsible for consolidated IT management of Baxter, RTS and Edwards Lifesciences - Macchi. Managed the IT area with 26 employees and an annual operating budget of US$ 800 thousand. Successfully coordinated technology projects in the process of incorporating Immuno. Selected and led the implementation of the JDEdwards ERP system in Brazil, Argentina and Chile on five opportunities, involving a US$ 3 million investment. Headed technology activities in the corporate office move to a 2,400-m2… Show more Responsible for consolidated IT management of Baxter, RTS and Edwards Lifesciences - Macchi. Managed the IT area with 26 employees and an annual operating budget of US$ 800 thousand. Successfully coordinated technology projects in the process of incorporating Immuno. Selected and led the implementation of the JDEdwards ERP system in Brazil, Argentina and Chile on five opportunities, involving a US$ 3 million investment. Headed technology activities in the corporate office move to a 2,400-m2 space, including a new data and telecom site and 500 work stations. Show less
-
Sr. System AnalistLaguna Comercio E Industria Jan 1984 - Oct 1988Project Leader and programmer
Daniel Ihitz Skills
Daniel Ihitz Education Details
-
Hammer & CoProcess Management -
IlumnaItil Certification
-
Instituto Moura Lacerda - Ribeirão PretoAdministração De Empresas
Frequently Asked Questions about Daniel Ihitz
What company does Daniel Ihitz work for?
Daniel Ihitz works for Disi Consult
What is Daniel Ihitz's role at the current company?
Daniel Ihitz's current role is DISI - Sócio Diretor.
What is Daniel Ihitz's email address?
Daniel Ihitz's email address is da****@****.com.br
What is Daniel Ihitz's direct phone number?
Daniel Ihitz's direct phone number is +55119889*****
What schools did Daniel Ihitz attend?
Daniel Ihitz attended Hammer & Co, Ilumna, Instituto Moura Lacerda - Ribeirão Preto.
What are some of Daniel Ihitz's interests?
Daniel Ihitz has interest in Social Services, International Travel, Children, Playing Soccer, Continuous Improvement, Organizational Development, It Management, Running, Strategic Planning, Disaster And Humanitarian Relief.
What skills is Daniel Ihitz known for?
Daniel Ihitz has skills like Erp, Business Process, Business Intelligence, Itil, Processos Empresariais, It Management, Erp, Team Leadership, Team Management, Strategy, Crm, Oracle.
Who are Daniel Ihitz's colleagues?
Daniel Ihitz's colleagues are Julia Barros.
Not the Daniel Ihitz you were looking for?
-
-
daniel ihitz
Uruguay
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial