Ilmari Hoivala Email & Phone Number

Helsinki, Southern Finland, Finland

Managing broadband and network deliveries in Corporate Service Delivery, my tasks included• collecting information necessary for service delivery• coordinating delivery efforts with internal and external stakeholders• initializing service invoicing

Helsinki, Southern Finland, Finland

Managing the ticketing operations for Slush Helsinki as part of the Finance Team, my tasks included • managing and developing ticketing policies, sales guidelines and reporting in a multidisciplinary multistakeholder environment• streamlining and automating sales, reporting and delivery processes• supporting customers as well as internal and external stakeholders in ticketing related issues• supporting the Slush Finance team in miscellaneous tasks (invoicing, payroll, closing of accounts)

Helsinki, Southern Finland, Finland

Pre-processing enterprise & wholesale orders in Corporate Service Delivery, my tasks included• collecting necessary information for order processing• relaying orders to delivery management and other stakeholders• managing mobile, broadband, domain and Office deliveries on the side

Helsinki, Southern Finland, Finland

Military service in the Defence Command Public Information DivisionReporting directly to the head of digital communications, my tasks included• participating in project meetings and providing reports• distributing tasks and overseeing the workflow of the media production team• maintaining, creating and publishing content on the FDF website, its subsites and the FDF intranet• training content creators on SharePoint and digital communications guidelines• providing support to content creators• miscellaneous IT support tasks

Helsinki, Southern Finland, Finland

Pre-processing enterprise/wholesale orders in the Corporate Service Delivery Team, my tasks included• collecting necessary information for order processing• relaying orders to delivery management and other stakeholders• handling mobile, broadband, domain and Office deliveries on the side

Helsinki, Southern Finland, Finland

Working in Enterprise Delivery Services, my tasks included• pre-processing of corporate data/network orders in CRM and delivery environments• collecting necessary information for order processing• relaying orders to delivery management and other stakeholders

Helsinki Area, Finland

Working in Enterprise Support & Design Services, my tasks included• pre-processing of corporate orders and service requests in a CRM environment• relaying tickets to stakeholders

Bachelor'S Degree, Information Technology

Master'S Degree, Communications Engineering