Ian Hood Email & Phone Number

Victoria, British Columbia, Canada

Infrastructure and Network Systems

Victoria, British Columbia, Canada

* Guiding Canadian Youth to improve self and community through leadership and self-discipline.* Creating, implementing a working schedule for the instruction of youth in Naval history, sportsmanship, seamanship, proper vessel handling and other subjects.* Instruct in Pleasure Craft Operator Card and VHF Restricted Operators Certificate.* Coaching youth in.

Mill Bay, BC

Assist clients with exceptional support as required and follow up after to ensure needs were met and exceeded.* Extensive utilization of Cisco Meraki networking switches, firewalls, access points and cloud management. * Design and implement a Windows and macOS imaging environment.* Design and implement Group Policy Objects through Active Directory* Plan.

Victoria, British Columbia

* Deliver exceptional service to clients from initiation of support incident through to completion and communicating effectively with clients throughout the process.* Liaising with clients to determine business requirements, then design, propose and deliver solutions that exceed client expectations.

Victoria, BC

* Computer repair and diagnostics in a home and small business environment* Virus removal and software troubleshooting/ Operating System repair in both Windows and Macintosh Operating systems.* Hardware installation and Computer roll-outs* Assess and document client’s network and IT needs* Wireless network implementation and troubleshooting including.

Qualicum, British Columbia

* Responsible for the maintenance, troubleshooting and installation of computer equipment in a variety of locations* Experience re-wiring the network infrastructure of one of their middle schools including crimping wires, testing runs and ensuring proper cable management.* Consistent use of Symantec Ghost and Windows Server 2003 environments.* Involved.