- copywriting- managing social media and website

• Perform SW upgrades on GSM-R BSS elements in live networks• Execute commissioning, integration and acceptance tasks on all BSS network elements like BTS,BSC/TCU, OMC-R, PCU-R in customer projects ( Kapsch/Nortel )• Installing and Configuring Virtual Machines in Redhat Virtualisation • Installing of OMC-R application in VM• Configuring Oracle Secure Global Desktop ( application, objects, application servers )• Verify and test new network elements and SW versions in client’s labs and at customer premises• Define and verify procedures for different tasks (Test Strategies, Functional Test Plans, MigrationProcedures) on GSM-R network elements and GSM-R networks for internal and external usage• Troubleshooting on the different network elements

• Participating in the development of the Configuration management application for both Huawei and Ericsson, which is used to prepare/execute the site deployment, provisioning and configuration changes of 2G, 3G, 4G, 5G radio network. ( file input/output scripts, input file parsers, MySQL interface scripts, MySQL backend development ) (Python, Perl, MySQL)• developed Ericsson OSS platform preventive maintenance tool (preventive maintenance of OSS disks, Sybase database, file systems etc. ) (Perl, moshell, shell)• developed frontend of network integration tool for Huawei sites ( Python, SQL )• developed various scripts used for automation of change and/or incident management tasks ( see attachment)• designed/developed and implemented the data interface between KPN and Huawei• finding, analyzing and resolving of data and mobile network parameter inconsistencies.• Building and maintaining the radio network inventory (maintaining data feeds from various sources, developing the parsers and database handlers – Python/Perl/MySQL/Shell Scripting)• administration of MySQL database of 2G/3G/4G network configuration tool• migration of network configuration tool from windows server to Redhat Enterprise server ( migration of scripts, databases, installing of packages and modules )• participating in the definition of the processes in Configuration Management domain• Huawei MAE ISStar familiar ( e.g. node temperatures collector )

KPN 2G Nokia-Ericsson swap project. • executing BTS / RBS swap activities• integration of 2G sites and UMTS900 RBS's• testing the transmission links• troubleshooting the RBS• troubleshooting of the SIU's

Component monitoring project - Horizon and Orion• Intergration and customisation of component monitoring in Network management system for Horizon and Orion Platforms (IPTV, VOD, DTV).• correlating exisitng traps/alarms with future element models in Spectrum NMS (CA Technologies)• defining/creating of event models in topology planner (xml) and integrating them in Spectrum NMS • preparing alarm correlation

- project; Linux parser server -factory testing, preparing of documentation- troubleshooting of metrica- resolution of Metrica customer complaints- project: IBM metrica servers harmonisation; 5 regional servers, 5 metrica TQL databases - alignment of database structures, ( assessment of current situation, development of the concept, PERL scripts, writing of documentation, factory testing and implementation))- project: E2E monitoring tool; performance measurement of IBM Metrica data processing chain (concept, method, development of PERL scripts, writing of documentation and implementation in the servers infrastructure)-- subject matter expert for RAN and UTRAN- supporting the team with ad-hoc on demand scripts and reports

2nd level RAN/UTRAN support2g/3g network expansions2g/3g fault management and troubleshooting- implementation of new network elements- upgrades- reconfiguration of BTS, RBS, IuB- reconfiguration of network parameters- programming of software tools

The project covers in-source of KPN Mobile network monitoring activities towards Ericsson and off-shoring them to Ericsson GSDC Romania.- facilitating of knowledge transfer - preparation and execution of operational readiness testing- participating in due diligence- process management- incident management

The Global ‘Network Operations Center’ (NOC) in Rijen is part of the global Ericsson organization for delivery of Managed Services. Our prime responsibility is the day-to-day (24/7) operation of customer networks regardless of technology, size, location or brand. The Front Office is responsible for the 24/7 network monitoring and 1st line support of all managed networks/services- During the active shift responsible for the FO NOC operations covering all customers including service delivery according to customer’s SLA’s/WLA- acting as incident manager- Responsible for FO NMC engineers in own shift team (11 FTE)- Active role in NOC FO offshoring project towards Ericsson Romania; knowledge transfer process, operation readiness testing,

• Nature of the work, roles and responsibilities did not change compared to my previous employment, due to the fact, that whole activity was outsourced from Orange towards Ericsson. • As a Support-Services Engineer I'm responsible for supporting the in- and external, local and/or global (international) customer(s) by providing professional (technical) services/support in analysis and resolution of problems.Doing so I have to ensure/restore and/or enhance product/network functionality respecting contractual obligations.

• technical support/fault handling on RAN/UTRAN; analyze and diagnose problems, perform actions and preventive actions in order to solve or prevent network failures. SS7 signaling analysis (BSSMAP) – Steleus Proscan, K1205, developing of own scripts (perl/cgi/UNIX-shell/tk) • BSS (DCS,GPRS, UMTS, repeater) equipments integration/online commissioning, as well as network configuration, management and administration of the BSS Alcatel and Nortel equipments both 2G and 3G (BTS, BSC, TCU, PCU, PCUSN, Node-B, MFS and OMC-R).• BSS upgrades or other BSS developments in order to assure correct implementations from operational point of view.• Technical interface towards the 3rd line support, which is the relevant (Alcatel or Nortel) BSS Supplier, as well as SUN or MIKOM; Customer Service Requests (CSR) handling• Administration of BSS-OMC-R platform infrastructure (UNIX-Solaris and application level), BSS OMC-R platform upgrades (UNIX, application and HW level).

• Network supervision and online analysis. Monitoring, maintenance and support of integrated solutions by controlling and monitoring system resources and response times, providing first-line response & analysis for operational problems.• GSM Repeaters supervision. New repeaters (MIKOM) implementation and configuration using MIKOM OMC 2.3 control platform.• Design, configuration and online activation of Microwave Transmission Services. Liaison with Network Engineering and Operations to plan the optimal Transmission serving solution. Implementation and configuration of new microwave transmission nodes using Microwave Supervision Tool (150 hops).• Management of day-to-day operations by effective communications, executing & logging system activities and working with the entire support services team to improve the operational & support process.