Ihsa Tecson Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

United States

• Answered and quickly redirected up to 75-100 calls per day.
• Composed and drafted all outgoing correspondence and reports for managers.
• Schedule and updated appointments for customers.
• Ensured customers were provided accurate information regarding promotions and car deals.

United Arab Emirates

• Developed and coordinated marketing plans and strategies for the organization; monitored, reviewed and reported on all marketing activities, results and staff performance.
• Executed strategic plans for marketing, advertising, and social media outreach.
• Managed and maintained property listings in CRM PropSpace (Property System Software) and marketing websites.
• Provided comprehensive administrative support to managers and staff regarding CRM PropSpace.
• Implemented and maintained follow up system for all incoming leads from internet, telephone, and social media. Accountable for screening calls and managing correspondence. Coordinated and organized showings and managed.
• Cold called prospective property sellers interested in listing their property (both for sale and rent) and linked them with agents.

United Arab Emirates

• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.Consistently maintained and updated client database, social network, web presence and.
• Administered marketing clients plans and strategies for the organization, monitored, reviewed and reported on all marketing activities, results and staff performance. Managed and maintained property listings in CRM.
• Coordinating with the agents and the landlord/seller for the property availability updates/viewings.
• Provided comprehensive administrative support to managers and staff regarding CRM PropSpace

• Responsible for achieving and exceeding the planned volumes and profit in rental sales.
• Assisted the customer with their demands, suggestions and complaints.
• Prepared and communicated monthly revenue reports and statement of accounts
• (SOA)with the managers and staff.Acted as liaison between showroom and maintenance team for rental vehicles.Supervised, assisted and trained new employees.Ensured timely, accurate and documented customer invoicing.
• Updated RTA system (Car info. Cars need to renew, etc.)
• Reviewed and audited reports, opened and closed contracts.

United Arab Emirates

• Served as central point of contact for the company
• Ensured the maintenance and accuracy of the client database system
• Worked directly with the Property Consultant to arrange meetings with their prospective Clients.
• Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Provided all clientele contact via phone and assistance through providing leads, relaying messages, and following up on all issues in a timely manner.
• Arranged the outgoing and incoming important documents from postal and shipping companies (Empost, Aramex)