• Assisted customers with sales transactions, including cash, card, etc• Respond to questions from customers, offer details, and resolve issues• cooperate with suppliers to check the progress of existing orders• Ensure that the checkout areas are kept tidy and organised• Handle returns, refunds, and exchanges• Fill up daily sales records for credit and cash• Collect the feedback from customers, etc..

Welcome guests upon their arrival and assign rooms,Perform all check-in and check-out tasks, Manage online and phone reservations, Register guests collecting necessary information (like guest id, dates of their stay), Provide information about our hotel,available rooms,rates,amenities and services providing, Respond to guest complaints in a timely and professional manner, maintain a good relationship with other departments, etc