Ihsan Abubaker Email & Phone Number

Iraq

A member of Waze map editing communityMap maintenance: Keep the Waze map up-to-date by adding new roads, fixing existing roads, and reporting any inaccuracies.Community engagement: Help other Waze users by answering questions and providing support.Quality assurance: Review and approve edits made by other Waze editors.Data collection: Collect and analyze data to improve the Waze app.

Iraq

-Financial stability-Increased market share-New product development-Improved customer service-Compliance-Good corporate governance

Erbil, Erbil Governorate, Iraq

-Reduced costs and improved efficiency-Increased employee engagement and productivity-Developed and implemented new marketing and advertising strategies-Improve the employee satisfaction rate

Erbil, Iraq

-Accounts management.-Cost analysis.-New official dealers.-Focusing on customer feedback & demand.-Finding & hiring best candidates to support sales and operation team. -Report analysis & plan and Kaizen activities to make it smooth.

Erbil, Arbil, Iraq

-Sales filed and planning -Supervising all Iraq operation filed activities + 10 agents -Managing the accounts-Managing CRM-Sales admin-Customer & User experience and feedbackCould achieve:+%50 new accounts Very high organic growthSustainable sales growth Introduce new business incomeCreate a very good reputation for the marketplace in all Iraq

Erbil

All Iraq:-Dealerships' sales training-Dealerships' sales performance, sales forecast, and targets by KPI-Supply chain for all Toyota showrooms-Showrooms traffic KPI-Aging stocks management and allocation support-Cost analysis for logistic and PDI checks-Vehicle damage support for the official dealers / negotiation -Market survey & customer feedback-Competitor activities and performance monitoring-Fleet sales (TSC & EUC)-Customer data quality monitoring-Dealerships' sales process monitoring according to Toyota SOP-Compliance checks / consignment-Rewarding activities / creating a friendly competition between sales team*Supported to increase retail sales ratio*Proposed and implemented several "Kaizen" activities that saved the company much costs and increased dealers' sales members performance & energy.*Got recommendation letter from Toyota Iraq Sales Manager*Had chance to take and successfully earn Basic Business Attitude Certificate from Toyota Iraq

Iraq, Sulaimani

-Data entry for sales team-Filed support for the productions-Communication (CRM)

Iraq, Sulaimani

Iraq, Sulimani

 Constant communication with, housekeeping, and maintenance and other departmentsto ensure fast and effective responses to guests’ needs. Answering guest calls and record details of each conversation for future follow-up. Exceed guests’ expectations by making sure that guests are always happy with ourproducts and services throughout all departments and outlets. Keeping in touch with guests in advance of weddings, corporate retreats, and other inhouse events to ensure we’re prepared for them. Booking rooms for customers via walk-ins or pre reservations of different reservationplatforms. Receiving the guests’ complaints if there were any and make sure that the mistake orthe misunderstanding will not be repeated. Making sure to roll the system over from one business day to the next day andgenerating the night auditor reports every day. Balancing all front office cash counters/accounts as well as balancing the accounts fromthe day shift. Managing front desk activity and handling guest check-ins and check-outs. Handling customer requests and complaints and directing other employees ordepartments accordingly. Ensuring that all end-of-day activities have been successfully executed all departments.

Iraq, Sulaimani

Iraq, Sulaymaniyah

Iraq, Kirkuk-Erbil Main Road

Iraq, Kirkuk

Summer Program, The International Leadership (Athens, Greece), Passed

This course has given me a deeper understanding of the different aspects of leadership and philosophy, and I am excited to put my new.

Bachelor'S Degree, Major In Business Administration, Minor In It, And Concentration In Management., 2.59

28/1/2015 13/5/2019

English Academic Preparatory Program, App, 77%

15/9/2013 28/1/2015