Ihuoma Favour Agbaru

Ihuoma Favour Agbaru Email and Phone Number

Business Analyst CBAP -in View | Member (IIBA) (Mobile Engineer, React Native) I help companies enhance their organizational processes and drive efficiency through meticulous research to achieve significant growth. @
Ihuoma Favour Agbaru's Location
Lagos Island, Lagos State, Nigeria, Nigeria
About Ihuoma Favour Agbaru

👋👋Hi, l'm Favour with over 6 years industry experience and for as long as I can remember, from my undergraduate days as a computer science student I have always excelled greatly on analysis (system and data) and as a young graduate who got into banking, meeting stakeholders, holding the knowledge sharing session and understanding clients needs were my strengths.As time progressed I went into administrative and operational roles handling requests, finding ways to cut cost and make more profits for the company as well as analyzing business processes were my passion.* My tech journey started with exploration-initially as a front-end engineer delving into the intricacies of CSS, HTML, and JavaScript. This happened with the placement I got with Code First Girls, a community that helps career switchers and women get more into Tech.Over time, I transitioned to mobile engineering (React Native) working with JavaScript, and the React Native. However, it was during my interview preparation process with McKinsey Digital that I realized my passion for business and data analysis has always been there.This made me get immersed more into business analysis, from gathering requirements to eliciting and collaborating with other team members I have excelled greatly at this.My strong communication skills, empathy, and goal-driven approach enable me to enhance organizational processes and drive business success.At Byt Technologies, I conducted in-depth research and created comprehensive business and technical requirement documents for an escrow application, significantly improving the clarity of application requirements by 70% within three months. I collaborated closely with stakeholders to ensure that all project requirements were meticulously gathered and documented, translating business needs into functional specifications that met business objectives and stakeholder expectations.As the Lead Operations and Finance Lead at Telage Concepts Limited, I implemented operational measures that boosted production, efficiency, and client satisfaction. I also spearheaded the creation of product requirement documents for a cross-border payment platform and improved payroll operations by implementing an automated payment system, reducing processing time by 50% and eliminating discrepancies.I am committed to contributing to the growth and success of every organization I work with, leveraging my analytical skills and passion for continuous improvement.You can connect with me here on LinkedIn, send me a DM or reach out to me via email; agbaruihuoma@gmail.com

Ihuoma Favour Agbaru's Current Company Details
Byt Technologies

Byt Technologies

Business Analyst CBAP -in View | Member (IIBA) (Mobile Engineer, React Native) I help companies enhance their organizational processes and drive efficiency through meticulous research to achieve significant growth.
Ihuoma Favour Agbaru Work Experience Details
  • Byt Technologies
    Business Analyst
    Byt Technologies Nov 2023 - Present
    Lagos State, Nigeria
    • Conducted research and created business and technical requirement documents using customer journeys, MOSCOW, wireframes, ER diagrams, and data models for an escrow application.• Analyzed company processes and data to identify opportunities for improvement, leading to a 70% enhancement in application requirement clarity within three months.• Collaborated with stakeholders to gather and document clear project requirements.• Translated business requirements into functional specifications, ensuring 100% alignment with business objectives and stakeholder expectations.• Monitored and evaluated project progress, providing insights and recommendations that resulted in significant growth within six months.
  • Telage Concepts Limited
    Operations/Finance Lead
    Telage Concepts Limited Jul 2023 - Present
    • Implemented operational measures to boost production, efficiency, and client satisfaction.• Created product requirement documents using MOSCOW, ensuring compliance for a cross-border payment platform design.• Improved payroll operations by implementing an automated payment system, reducing processing time by 50% and eliminating discrepancies.• Orchestrated a detailed project plan, improving project efficiency by 30% and reducing overall costs by 25%.• Developed and implemented an onboarding program, reducing time-to-productivity by 40% and increasing employee retention by 25% within the first year.
  • Tabî Academy
    Operations Lead
    Tabî Academy Dec 2022 - Dec 2023
    Nigeria
    • Developed performance metrics and conducted regular reviews, resulting in a 15% reduction in errors and a 25% improvement in team efficiency.• Facilitated interdepartmental coordination, achieving a 30% reduction in production cycle time and a 25% improvement in operational efficiency.• Enhanced production, efficiency, and customer satisfaction by 90% through structured process adherence and strategic enhancements.
  • Enugu State Tech Hub
    Community Manager/Technical Support
    Enugu State Tech Hub Aug 2022 - Apr 2023
    • Managed a community of 500+ women transitioning into tech roles, including Software Engineering, Data Analysis, Product Management, Product Design, and Cloud Engineering; facilitating knowledge sharing, networking, and mentorship programs.• Revitalized the Discord server through a strategic growth plan and data-driven community engagement, increasing membership by 114% within a month using email marketing.
  • Code First Girls
    Full-Stack Developer
    Code First Girls May 2022 - Nov 2022
  • Huckleberry Concepts Limited
    Administrative Assistant
    Huckleberry Concepts Limited Jul 2021 - Apr 2022
    Port Harcourt, Rivers, Nigeria
  • Unity Bank Plc
    Sales And Marketing Representative
    Unity Bank Plc Jun 2017 - Jan 2019
    Port Harcourt, Rivers State, Nigeria
    I met my monthly target of number of new users to open savings and corporate account.Ensured that the unbanked in remote areas had their BVN done promptly.Registered over 2000 new users.- Increased my monthly deposit balance.
  • Polaris Bank Ltd.
    Customer Service Representative
    Polaris Bank Ltd. Jun 2015 - Jan 2017
    Port-Harcourt, Rivers State, Nigeria
    I managed customers inquiries.- Implemented a streamlined record filing system, reducing document retrieval time by 40% and enhancing overall productivity across departments.Streamlined the onboarding process for Skye mobile platform, resulting in a 40% decrease in average onboarding time and increased customer satisfaction by 25%.Displayed a positive and professional demeanor while explaining complex information; utilized active listening skills to understand customer needs, resulting in a 25% increase in customer loyalty and repeat business.

Ihuoma Favour Agbaru Education Details

Frequently Asked Questions about Ihuoma Favour Agbaru

What company does Ihuoma Favour Agbaru work for?

Ihuoma Favour Agbaru works for Byt Technologies

What is Ihuoma Favour Agbaru's role at the current company?

Ihuoma Favour Agbaru's current role is Business Analyst CBAP -in View | Member (IIBA) (Mobile Engineer, React Native) I help companies enhance their organizational processes and drive efficiency through meticulous research to achieve significant growth..

What schools did Ihuoma Favour Agbaru attend?

Ihuoma Favour Agbaru attended Rivers State University Of Science And Technology, Kenule Benson Saro-Wiwa Polytechnic, Rivers.

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