Ihza Rahmat Dani Suhendar, S.H., M.H Email & Phone Number

Subang, Jawa Barat, Indonesia

Pontianak, Daerah Tingkat I Kalimantan Barat, Indonesia

• Construct, implement, and execute on-site work. Complete the construction with the construction target of 1 month.• Developed and implemented a new menu with Professional Developer with a focus on locally sourced ingredients, which resulted in a 70% increase in customer satisfaction and sales.• Successfully reduced daily operating costs by 50% through effective inventory management and negotiating with suppliers.• Successfully recruited employees/crew to fill vacant positions and monitored the results of training conducted by Professional Developers. And if there is a team vacancy, I managed to complete the vacancy by immediately finding a replacement.• Implemented a comprehensive training programme for new staff members, which resulted in a 40% decrease in turnover and a more efficient and knowledgeable team.• Achieved targeted revenue totalling IDR 50 million in the first 3 months since the grand opening to continue the building contract in the following year before entering 2025.• Collaborated with the crew to create and execute successful promotional events, leading to a 25% increase in first-quarter revenue.

Pontianak, Daerah Tingkat I Kalimantan Barat, Indonesia

• Contributed to the firm's efficiency and accuracy by preparing and filing legal documents.• Provided valuable research support to attorneys through in-depth analysis of case law and statutes.• Played a key role in contract drafting and review, ensuring successful agreement execution.• Managed and organized case files for efficient trial preparation.• Developed and mentored new paralegals to enhance team performance.

Pontianak, Daerah Tingkat I Kalimantan Barat, Indonesia

• Managed a high volume of support tickets efficiently with a 95% resolution rate.• Improved customer satisfaction by implementing a new knowledge base (reducing call times by 30%)and training new technicians (increasing team performance by 25%).• Successfully upgraded company devices without disruptions. Streamlined troubleshooting throughdocumentation, reducing repeat calls by 50%

Magister Hukum (M.H.), Business, Trade, And International Business Transaction Law., 3.80

Activities and Societies: I have experience in successfully organising the National Seminar "Access Justice and Quality of Public Services.

Sarjana Hukum, Economics Law, 3.39

Activities and Societies: during my completion of this study, I hold the responsibility as: 1. Head of Logistics Division at Mapala.