Director Of Operations
Current-Drive strategic solutions across customer base including product, software and services.-Responsible for supervising and ensuring optimal client satisfaction throughout the entire lifecycle of the engagement by providing the Bedrock “Total Customer Experience.”-Oversee each project’s life from conception to completion with an emphasis on customer stakeholder success.-Work closely with a team of 12 professional engineers to manage client infrastructure.-Serve as an operational expert supporting all services engagements and leading complex infrastructure project execution.-Built strategic relationship with Partners (VMware, NetApp, DELL, HPE, Cisco, SuperMicro, Arista, Palo Alto Networks, etc)-Implemented technology infrastructure rollout workflow and asset management process for engineering teams