• Ensuring the security patches and vulnerability / compliance of the operating system is always updated and monitored (TDK Batam Servers).• Managing Active Directory, and Samba Administration.🎯As an IT Server Assistant Administrator, specializing in virtual environments, responsibilities:1. Virtualization: Managing virtual environments, such as Proxmox, VMware or Hyper-V, including creating, configuring, and monitoring virtual machines (VMs).2. Server Maintenance: Installing, configuring, and maintaining servers, including hardware specifications, security, and performance optimization.3. Backup and Disaster Recovery: Conducting regular backups, planning for disaster recovery, and ensuring data integrity.4. Security: Auditing security systems, monitoring server activity, and implementing security policies.5. Collaboration: Working with other IT team members and vendors to resolve technical issues and improve server infrastructure.🎯As a Checkmk Administrator, responsibilities include:1. Monitoring Configuration: Installing and configuring the Checkmk agent on monitored systems. Collecting monitoring data using the check_mk_agent.exe. Ensuring proper data availability to the Agent Controller.2. Infrastructure Monitoring: Monitoring hosts, services, and network devices. Setting up rules for monitoring specific aspects (e.g., HTTP connections, certificates). Handling change management for jointly administered systems.3. Troubleshooting and Maintenance: Identifying and resolving monitoring issues. Regularly reviewing and adjusting monitoring configurations. Ensuring system performance and reliability.4. Collaboration and Documentation: Coordinating with other IT team members. Documenting monitoring setups, configurations, and procedures.

• Ensuring the security patches and vulnerability / compliance of the operating system is always updated and monitored (Indonesia and Germany).• Managing Active Directory related hostname computers and user accounts for Office and Production.• Managing phone management system (3cx cloud)• Responds the ticket system and communicate with staff through a series of actions, either face-to-face or over the phone, to help set up system, resolve hardware or software issues.• Managing and executing security policy for computer, printer, factory automation system and other client facing IT Peripherals including hardware control and software control.• Access to user Client/Computer as power user or Administrator access to do installation recovery and troubleshooting.• Ensuring the availability & reliability of Computers, Printers, Scanners, and other client facing IT Peripherals.• Ensuring the availability of spare parts and license required for computer, printers, factory automation system and other client facing IT Peripherals.• Buy off for all new machine (check and handover program source code and others documentation).Additional Task• Assist in improvement and design of IT Infrastructure and factory automation system, includes upgrade and modifications of existing Infrastructure.• Assist for ensuring the availability of tapes backup for Office and Production via Veeam Backup.• Ensuring the availability of communication for online audit and video communication as per user request.• Assist Finance Dept for asset sighting related IT peripherals.• Perform other duties as assigned.•Financial1. Keeping up the cost against budget.2. Continuous improvement on the best use of budget for more efficient IT operation and project execution.•Human Ressource1. Mentoring the junior and colleagues for independent, resourceful, and efficient job completion.2. Assisting the team in building Leadership and self-confidence.

IT Helpdesk at PT PLN Batam (Bright)

• Windows Installation for PC• PC Hardware and Machine Production maintenance• Backup Production Machine• Troubleshooting Machine Production with Engineer