Ihsan Jboul Email & Phone Number

Amman, Jordan

1.Technical Strategy: Sets the technical direction for the company, ensuring the firm stays updated with the latest technology trends and innovations.2.Decision Making: Takes key decisions related to IT infrastructure, cybersecurity, and other tech-specific areas.3.Financial Oversight: Manages budgets related to IT projects, software acquisitions, hardware purchases, and R&D investments.4.Talent Management: Oversees the hiring, training, and retention of technical staff, ensuring… Show more 1.Technical Strategy: Sets the technical direction for the company, ensuring the firm stays updated with the latest technology trends and innovations.2.Decision Making: Takes key decisions related to IT infrastructure, cybersecurity, and other tech-specific areas.3.Financial Oversight: Manages budgets related to IT projects, software acquisitions, hardware purchases, and R&D investments.4.Talent Management: Oversees the hiring, training, and retention of technical staff, ensuring the company attracts and keeps top talent.5.Client Relationships: Builds and maintains relationships with key clients, ensuring IT solutions meet their needs and expectations.6.Project Management: Ensures timely and efficient delivery of IT projects, managing timelines, and resource allocation.7.Operational Efficiency: Optimizes IT processes, automating workflows and improving software development practices.8.Compliance & Security: Ensures adherence to IT regulations, standards, and best practices, especially concerning data protection and cybersecurity.9.Business Development: Identifies new technology opportunities and potential markets, driving company growth in the tech space.10.Risk Management: Identifies potential IT risks, from software vulnerabilities to hardware failures, and puts measures in place to mitigate them.12.Vendor Relationships: Manages relationships with software vendors, IT service providers, and other technology partners.13.Internal IT: Oversees the company’s own IT infrastructure, ensuring optimal performance, security, and scalability.14.Performance Monitoring: Evaluates the performance of IT projects, software solutions, and team outputs, ensuring alignment with business goals.15.Stakeholder Communication: Acts as the primary liaison between tech teams, clients, investors, and other stakeholders, translating technical jargon into understandable terms. Show less

Amman

1. Citrix XenApp and XenDesktop administrator.2. NComputing Thin Client administrator.3. Nutanix Private Cloud administrator.4. Active Directory Planning and Troubleshooting (Manage User Accounts, Permissions, Sites and Services, and GPO...).5. Installing, Troubleshooting, Migrating and Configuring Microsoft Exchange Server 2010, 2013 and 2016 (DAG and Hybrid Exchange).6. Installing, Troubleshooting and Configuring Acropolis Hyper Visor, Hyper-V and VMware… Show more 1. Citrix XenApp and XenDesktop administrator.2. NComputing Thin Client administrator.3. Nutanix Private Cloud administrator.4. Active Directory Planning and Troubleshooting (Manage User Accounts, Permissions, Sites and Services, and GPO...).5. Installing, Troubleshooting, Migrating and Configuring Microsoft Exchange Server 2010, 2013 and 2016 (DAG and Hybrid Exchange).6. Installing, Troubleshooting and Configuring Acropolis Hyper Visor, Hyper-V and VMware. 7. Responsible for providing 1st to 3rd level on site fault support in a large corporate network. 8. Assigned responsibility for configuring and maintaining small to medium sized networks. 9. Supported customers in all Windows environments. 10. Supported customers from one to 100 Servers. 11. Created a large array of IT policies and procedures. 12. Provide backup solutions using System Center Data Protection Manager, Comtrade HYCU, Veeam and Azure Backup. 13. Setup and configure Cyberoam, Sophos and Fortinet UTM. 14. Office 365 administration (Users, licenses, Migration, Hybrid deployment and Security). Show less

Amman

1. Responsible for providing 1st to 3rd level on site fault support in a large corporate network.2. Assigned responsibility for configuring and maintaining small to medium sized networks.3. Supported customers in all Windows environments.4. Supported customers from 1 to 100 Servers.5. Created a large array of IT policies and procedures.6. Experienced in phone support.7. Experienced in customer consultation and IT planning.8. Very strong skills utilizing server and… Show more 1. Responsible for providing 1st to 3rd level on site fault support in a large corporate network.2. Assigned responsibility for configuring and maintaining small to medium sized networks.3. Supported customers in all Windows environments.4. Supported customers from 1 to 100 Servers.5. Created a large array of IT policies and procedures.6. Experienced in phone support.7. Experienced in customer consultation and IT planning.8. Very strong skills utilizing server and client side application virtualization.9. Migrated Windows 2003 STD and SB servers to Windows 2008 R2 and 2012 R2 servers.10. Migrated from Microsoft Exchange 2003 and 2007 to Microsoft Exchange Server 2013.11. Recovered clients from major hardware issues such as Failed SCSI, SATA, ATA hard drives from hardwired or hot swap. RAID cards, power supplies, UPS, Motherboards and Ram.12. Provide backup Solutions using Data Protection Manager and Tape Library.13. Setup and configure Cyberoam Firewall.14. Manage Office 365 portal.15. Converting Physical to Virtual machines using Virtual Machine Manager. Show less

Jordan, Amman, Almadenah St., Alsamah Complex.

1. Troubleshooting LAN Network (Hardware, Software).2. Administrating and Monitoring Kaspersky Security Center 9 (administration kit).3. Installing, Configuring and Maintaining Network Services, Equipment and Devices.4. Configuring Outlook (2007, 2010 and 2013) to connect Mailbox via POP3 Server and Exchange server.5. Installation, Configuration and Troubleshooting for (Users Profiles, Outlook Filtering, Repairing PST files and Archiving Emails using Outlook ...).6. Computer… Show more 1. Troubleshooting LAN Network (Hardware, Software).2. Administrating and Monitoring Kaspersky Security Center 9 (administration kit).3. Installing, Configuring and Maintaining Network Services, Equipment and Devices.4. Configuring Outlook (2007, 2010 and 2013) to connect Mailbox via POP3 Server and Exchange server.5. Installation, Configuration and Troubleshooting for (Users Profiles, Outlook Filtering, Repairing PST files and Archiving Emails using Outlook ...).6. Computer Maintenance (Dell, HP, Acer and Toshiba) Workstations, Notebooks and replace the fault parts.7. Recovered clients from major hardware issues such as Failed SCSI, SATA, ATA hard drives from hardwired or hot swap. RAID cards, power supplies, UPS, Motherboards and Ram. 8. Interact with the Clients to Resolve the Queries, Issues and Problems Show less