• Managed quarterly Career Switch Program for 51 transitioning individuals:• Developed course materials and oversaw delivery.• Coordinated logistics, administered exams, and issued certificates.• Resulted in high parent engagement and repeat enrollments.• Organized Summer Skills Training for 186 children.• Contributed to hiring process and ensured program execution.• Analyzed data for program improvement and maintained high standards for student growth.• Streamlined communication and supported staff recruitment.• Implemented data-driven decision-making and innovative teaching methods to enhance student outcomes.

• Created and managed social media calendar, client databases and added new client information to help business stay on top of its clients journey• Quickly learned new skills; Canva design, communicating and listening effectively, scheduling zoom meetings ,typing ,and applied them to daily tasks, improving efficiency and productivity.• Carried out day-day-day duties accurately and efficiently, posting book reviews on WhatsApp group of 300 members.• Managed 426 participants in 2021 summer Boot camp, posting daily books for reviews by participants ,reading their reviews and attending to any issues.• Demonstrated respect, friendliness and willingness to help wherever needed.• Worked flexible hours; night, weekend, and holidays• Participated in team-building activities to enhance working relationships

• Gathering data from different sources; excel files, databases etc. preparing, cleaning and transforming data to make sense of it for purpose of analysis.• Generating insightful reports and creating interactive dashboards using business intelligent tools like Microsoft Power BI and Tableau.• Presenting information to stakeholders using story telling techniques to communicate my findings and also proffer recommendations to answer business questions.

• Strong command of business management principles regarding to business development, resource allocation and leading others.• Identified market demands and consumer trends to increase customer base and retention rates by 50%• Oversaw end-to-end business processes to maintain proficiency and profitability, Closed deals consistently and increased revenue generation for 9 consecutive years.• Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.• Reviewed sales and expense records to make proactive adjustments to policies and procedures .• Interviewed trained and assigned responsibilities to employees, motivated employees to perform daily business functions.• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.• Capitalized on social media platforms, WhatsApp and Facebook to increase market awareness, uncover new clients and business opportunities

• Assisted an estimated number of 50 customers each day and remained poised and professional even in high stress situations like dealing with irate customer• Reconciled cash drawer and resolved discrepancies.• Logged cashier's checks and other transactions to maintain accurate account records.• Sold and cross-sold bank products to new and existing customers.• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.• Processed customer transactions promptly, minimizing wait times.• Identified sales opportunities and referred customers to branch partners in financial services.