Ignatius Jonathan Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland, New Zealand

Developing school website based on Wordpress, creating a website page that responsive across multiple devices & modifying plugin using HTML, CSS, JS & PHP. Ensuring previous and current website build running in good performance. Providing customer service through troubleshooting website issue that is addressed by clients(schools) and managing school Google Admin.Recent Projects Involved : mri.school.nz, ashs.school.nz, alfriston.school.nz

Auckland, New Zealand

Website(Wordpress based) developer at webmerchants.co.nzRole: Website development & design, SEO optimisation, website analysis using Google Analytics, custom code website using HTML, CSS and Javascript.

Auckland, New Zealand

Website(Wordpress based) developer intern at webmerchants.co.nz

Auckland, New Zealand

-Ensuring customer satisfaction, managing front office task, ensure brand standards are met.-Increase revenue by upsell room and hotel facilities (Top 3 Upsell record)-Efficiently Check In/Out Guest.

Auckland, New Zealand

Developing website based on Wordpress and Mobile Application based on Android for external client (North Shore Health Acupuncture Clinic).Website : www.northshorehealth.co.nz

25 Collins St, Melbourne Vic 3000

Working as the only person responsible to interact and maintain front office area operation during night time. In charge to ensure smooth check in/out operation, maintaining Luxury Experience for the guest and also responsible to distributing job to relevant department.

Victoria, Australia

-Completing daily reception task and additional property based task.-Engaging with customer with professional manner-Taking responsibility in making decision and running the hotel throughout shift (property based).-Maintain quality & service standard in each different property as required.

Travelodge Docklands - 66 Aurora Lane, Docklands Vic 3008

Adina Queen Street - 189 Queen Street, Melbourne Vic 3000

Mainly positioned as porter, but also working as receptionist and night auditor while required.

Travelodge Phillip Street - 165 Phillip Street Sydney

I've been given multiple responsibility as Guest Service Agent in this property as :-Reception : Check In & Check out guest, handling guest complaint and inquiry, cashiering.-Reservation : Answer phone call, make and manage reservation (including rate check and modification), managing email.-Room Attendant: servicing room, basic room maintenance.

Adina Queen Street - 189 Queen St, Melbourne, Vic 3000

-Managing guest luggage and transportation-Give guest Melbourne Point of Interest recommendation-Manage guest enquiry(breakfast & special request)-Assisting Housekeeping department with their duty(servicing room)-Assisting Maintenance department to fix basic maintenace request (fix Lighting,TV and other electronic devices).-Arrange guest amenities

Adina Queen Street - 189 Queen Street, Melbourne, Vic 3000

-Checking guest account balance, make sure everything is correctly posted & processed before EOD.-Taking responsibility as Manager on Duty during night time.-Create financial report of hotel revenue each day. -Checking in & Checking out.-Manage reservation enquiry.-Processing guest ledger.

Blue Mountains International Hotel Management School

-Supervising 3 different restaurant (buffet, fine dining & a la carte), make sure everything run as standard-Training student with F&B knowledge and ensure they are working in the restaurant accordingly.

Hayman Island

Graduate Diploma, Information Technology

Software Development

Bachelor'S Degree, Hotel & Resort Management

High School Diploma, Science