Jon Bauerle Email & Phone Number

Mckinney, TX, US

Dallas, TX, US

• Key Responsibilities:
• Lead and manage a dynamic team of 28 technology professionals, comprising software development, support, infrastructure, and security, fostering a culture of employee development and internal promotion.
• Define and articulate the technical vision for the company, ensuring alignment with organizational strategies and goals, and collaborating with organizational leadership and ownership to design and implement technology.
• Develop and manage operational and capital budgets, ensuring responsible allocation of resources to achieve strategic objectives.Key Achievements:
• Transformed a small team of 4 employees into a comprehensive software development team, overseeing the development and support of multiple mobile apps, web apps, and database solutions with advanced integrations.
• Maximized investment in Salesforce by leveraging new technologies and deploying existing ones in innovative ways, positioning the company at the forefront of technological advancement.

Dallas, TX, US

• Key Responsibilities:
• Led a high-performing team in supporting over 1150 franchises, focusing on developing systems to meet the needs of both corporate and franchise teams, while maintaining a nationwide infrastructure.
• Orchestrated a comprehensive departmental overhaul, consolidating 12 siloed systems into three primary platforms centered around Salesforce, resulting in streamlined operations and enhanced efficiency.
• Successfully migrated the system of record from MS SQL to Salesforce, improving data integrity and accessibility for the entire organization.
• Engineered and implemented a cutting-edge property listing service, integrating seamlessly with Salesforce, Zillow, and Facebook on the Heroku platform, leading to increased marketing and sales capabilities.
• Implemented a custom lending solution within the Salesforce platform, providing end-to-end tracking from application through servicing, resulting in improved loan processing efficiency.

Bedford, TX, US

• Enovative Networks is a World-Class Complete IT Provider for Businesses. Responsibilities of this position include:
• Oversee day-to-day operations of the business.
• Develop and implement internal operations processes and procedures for staff.
• Develop and implement strategies, processes, and procedures for all sales initiatives.
• Ensure client satisfaction is delivered through internal staff.
• Develop and promote product and service offerings.

• Provide strategic business consulting related to all aspects technology, including testing, implementation and IT support, including project management and training for technical systems.
• Demonstrated excellence in recommending and selecting technologies to help streamline and optimize business processes, including implementation and training for staff.
• Speak for private organizations and conferences on topics of Technology, Technical Productivity, and Technology in Business.
• Adherence to established budgets and timeline while providing agreed upon stability and implementation for use.
• Management and oversight of multiple successful large-scale implementations, including multi-site digital signage solution, 120,000 square foot building sound system and A/V for large church sanctuary.
• Proven ability to understand growth strategies and technical options, providing reliable and sustainable technical implementations to match. Technologies Supported:

Haltom City, US

• Define & Implement Strategy for Information Technology efforts, including platforms, tools, key vendors, and implementation.
• Diverse expertise in technology implementation and usage, including IT, media, video production, web, mobile technologies and marketing.
• Counsel, advise and instruct staff on various aspects of technology, including personal productivity, coordination and communication management.
• Manage Network and IT support for multiple locations across the organization.
• Project management expert for both technical and non-technical projects up to $1.2M, including solutions architecture and planning for IT, media, web, marketing and video production.Technologies Supported:
• Android OS

Fort Worth, Texas, US

• Provided training and leadership for technical troubleshooting, customer service, phone presence and sales support, increasing monthly revenue by $120,000 across the 40-person sales call center.
• Developed and implemented training system to identify an issue, state a performance goal, then develop content or a plan to execute, resolving the problem.

• Manage client accounts, from local business owners to National Retail Organizations
• Managed client technical communication and strategy, including navigation of a technical catastrophe without loss of a client.
• Implemented numerous process-improvement measures, streamlining new client implementation to 24 days, down from 90 days.
• Supported various technology implementations and topics, including search engine optimization and technical project management.

• Management and oversight of training program, including development of internal A+ Certification Program.
• Developed and implemented the Technical Support Training System, earning 3rd highest rank worldwide in customer service.
• Evaluated and restructured the Technical Support Department to increase employee retention, service quality and response times.
• Trained and supported a new product launch to 800 field sales representatives, providing education and goals for launch.
• Concepted, wrote and published a new sales training system in less than 30 days, expediting its adoption and implementation nationwide.

Business Administration, Management And Operations

Music Teacher Education