Manager, Analytics
CurrentTeam Development:Manage a high-performing, international team of Analysts and Consultants focused on data-driven decision-making and operational excellence. Oversee the execution of monthly business reviews, forecasting, and annual planning processes, ensuring alignment with performance objectives and organizational targets.Strategic Leadership:Led the integration of Sales, Success, and Services analytics, overseeing the alignment of operations across both divisions. Directed the transformation of the Client Operations team, optimizing workflows and aligning outcomes with broader business objectives.Automation & Tech Stack Optimization:Drive process improvement initiatives to enhance efficiency and scalability across teams. Led the deployment of Power BI and manage the business intelligence tech stack, improving reporting processes and streamlining data operations. Developed automated solutions using Python, Power Query, and VBA to deliver recurring reports efficiently. Led key initiatives that improved Salesforce data quality and integrity, creating a more streamlined and reliable data environment. Continue to develop and implement processes that support both operational needs and strategic executive decision-making.Forecasting & Planning:Oversaw the reengineering of sales performance and forecasting models, improving accuracy and responsiveness to market changes. Lead the ongoing process of setting performance objectives and quotas, influencing compensation structures and aligning teams with leadership’s strategic goals.Cross-functional Collaboration:Collaborate with Sales, Success, Services, Support, Finance, Engineering, and Product teams to deliver actionable insights that shape strategic business decisions. Present complex analyses and strategic recommendations to senior leadership, ensuring alignment across departments and enhancing operational effectiveness.
